Adeptus Solutions, Inc. is seeking a Business Analyst to lead the planning and coordination of Transition In and Transition Out (TI/TO) activities. This role plays a critical part in onboarding new clients, transitioning services, and ensuring smooth service continuity as platforms evolve or change ownership.

The ideal candidate brings a combination of technical acumen, business analysis skills, and transition planning experience to help our teams scale and operate efficiently during periods of change:

Develop and manage Transition In and Transition Out plans for clients and internal teams during platform onboarding, offboarding, or migration

Collaborate with product owners, engineering, and client success teams to gather and document business and technical requirements

Create and maintain clear, concise technical documentation, including setup guides, runbooks, and process workflows

Analyze current-state and target-state processes to identify dependencies, gaps, and risks in transition efforts

Coordinate with stakeholders to ensure clear timelines, responsibilities, and communication plans are in place throughout the transition lifecycle

Track progress, manage issues and escalations, and ensure delivery of all required transition deliverables

Create and maintain documentation, including transition playbooks, runbooks, risk registers, and lessons learned

Support platform versioning, sunsetting, and customer data migration efforts in compliance with security and regulatory requirements

Assist in change management activities tied to platform adoption or decommissioning

Skills and Qualifications

Must possess BA or BS degree and four years of experience as a Business Analyst, including direct involvement in PaaS environments or cloud-native platforms

Proven experience with Transition In / Transition Out (TI/TO) planning in a technology or service-based organization

Experience writing or maintaining internal documentation, developer wikis, or README files

Strong understanding of cloud computing concepts, especially PaaS and DevOps pipelines

Familiarity with API-driven platforms, data architecture, service integrations, and SaaS/PaaS onboarding processes

Excellent communication, documentation, and stakeholder management skills

Proficiency with tools such as Jira, Confluence, Microsoft Office, and workflow/process mapping tools (e.g., Lucidchart, Visio)

Working knowledge of ITIL, Agile/Scrum, or PMP methodologies

Adeptus Solutions, Inc. is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $74,000.00 - $96,500.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Cloud computing: 4 years (Required)
PaaS: 4 years (Required)
SaaS: 4 years (Required)
DevOps: 4 years (Required)
APIs: 4 years (Required)
ITIL: 2 years (Preferred)
SCRUM: 2 years (Preferred)
PMP: 2 years (Preferred)
Java: 4 years (Required)
DISA Stigs: 2 years (Required)
Transition In and Out: 4 years (Required)
Static Code: 2 years (Preferred)
.NET: 2 years (Preferred)
C#: 2 years (Preferred)

Work Location: Remote

Adeptus Solutions, Inc

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