Requisition ID: 108502

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn , Facebook , Twitter and Instagram .

Position Details

Posted Range: $68,640/annually - $114,660/annually.

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

With minimal supervision, the HR Data Analyst leverages their expertise to investigate, develop, and deliver HR reports and analytics. They possess a strong understanding of HR systems and data structures, enabling them to identify opportunities for efficiency and data quality improvements. This is achieved through close collaboration with end users, management, and technical teams. The analyst is responsible for gathering requirements, designing functional solutions, and overseeing the development, testing, and deployment of reporting and analytics tools. By applying both technical acumen and a deep understanding of HR business processes, they continuously enhance the accuracy and value of HR data. Additionally, the HR Data Analyst utilizes statistical methods and modern data tools to uncover insights and present actionable intelligence. These insights support leaders, managers, and program stakeholders in making informed, data-driven decisions about their workforce.

Key Accountabilities

Responsible for HR data operations by managing data administration, conducting end-to-end analysis, and identifying opportunities for process improvement.
Collaborates with stakeholders to gather data requirements, interpret findings using statistical methods, and present actionable insights through reports and visualizations.
Focuses on enhancing data usability and exploring automation to streamline reporting and analytics workflows.
Design and maintain scalable, repeatable procedures for generating and managing HR data to ensure consistency and efficiency.
Leverage deep knowledge of HR and business processes to create insightful reports and dashboards that empower stakeholders to make informed decisions.
Perform comprehensive system administration tasks, including report/dashboard management, user access control, configuration updates, and data stewardship.
Lead ongoing data integrity audits, identify and resolve data quality issues, and manage data cleansing initiatives to maintain high standards of accuracy.
Provide HR data expertise throughout the lifecycle of vendor solution deployments, including design, testing, implementation, and post-production support.
Evaluate incoming data/reporting requests, assess feasibility and impact, and communicate status updates and potential issues to stakeholders.
Analyze the implications of data-related change requests, ensuring they are relevant, impactful, and aligned with business needs before implementation.
Investigate data anomalies and system issues, perform root cause analysis, and implement corrective actions to restore expected functionality.
Serve as a key internal resource on HR data capabilities, system functionality, and best practices in data management and reporting.
Review new reporting requests against existing assets to promote reuse and avoid duplication, ensuring efficient use of resources.

Key Accountabilities Cont'd

Act as the primary point of contact for all HR reporting needs, supporting both internal and external customers with timely and accurate data solutions.
Stay aligned with evolving HR systems and processes, proactively adjusting data models and calculations to reflect organizational changes.
Contribute to change management efforts by communicating updates, delivering training, and creating documentation to support user adoption and understanding.
Maintain up-to-date knowledge of trends and best practices in HR data administration, analytics, and application support.
Foster strong working relationships with internal teams and external partners to support collaborative data initiatives.
Demonstrate a commitment to continuous learning and expanding expertise in HR data and analytics.
Perform other related responsibilities as assigned to support the success of the HR function.

Experience/Education

Bachelor’s degree in Mathematics, Statistics, Information Systems, or Human Resources and/or field relevant certifications preferred
In lieu of Statistic related or Human Resources degrees and/or certifications, under-graduate degrees and/or certifications in other fields may be considered in conjunction with equivalent work experience.
8 years of combined experience in HR and Analyst required. This includes 3-5+ years of Human Resource experience, as well as 2+ years’ experience analyzing data to produce reports and insights.
Demonstrated ability to analyze, design, configure, implement & support HR data, processes and technology.
Experience on multiple, concurrent projects that have enterprise-wide impact and require subject matter expertise of data usage and outputs.
Practiced with leading groups or teams to collaborate, facilitate, and coordinate improvements involving data reporting and/or analytics.

Certifications/Licenses

Role related certifications a plus.

Work Environment

Modern day professional office environment
Hybrid work schedule considerations

Travel Requirements

Ability to travel as needed (<10% of time)

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

American Water

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