This is a remote position.

Position Summary

The Business Analyst is responsible for customer healthcare workflows and translating them into technical requirements for the Electronic Health Record. This position is also responsible for providing software configuration against defined user requirements and specifications. The Business Analyst is a member of the Customer Project Team for the duration of the implementation and works in partnership with the team to ensure all application software and software solutions are implemented to meet the customer’s business and project expectations.

Essential Duties and Responsibilities

Collaborate directly with clients as an essential member of the project team

Apply knowledge and expertise to configure Arize under the guidance of the team’s Engagement Leader to satisfy and exceed current requirements

Use knowledge of behavioral healthcare standards to recommend choices in system set-up to customers

Apply technical and operational knowledge and expertise to perform software and integration testing of implemented software systems and solutions

Resolve identified issues requiring changes to implemented software applications and solutions

Document and analyze current workflow and processes to understand business needs and identify opportunities for improvement

Become an expert in the application tool set and developing new forms/workflows as needed as needed

Work closely with the Project Team in gathering and reviewing customer business requirements and assisting in writing user requirement documents

Evaluate and troubleshoot final system implementations

Provide training and end-user support during and after the implementation process

Participate in testing application updates and new features for customers

Other duties and/or projects as assigned

Requirements

Minimum Qualifications (Knowledge, Skills, and Abilities)

Bachelor’s degree in a related field (i.e., healthcare informatics, business administration, etc. or equivalent experience that supports clinical expertise)

Proven experience in healthcare IT, business analysis or a related field

Strong working knowledge of Information Technology, software solutions, and software mgmt. systems

Demonstrated ability to use effective and purposeful problem solving and critical thinking skills, strong troubleshooting ability

Demonstrated ability to use strong analytical skills

Effective interpersonal and people skills

Ability to juggle multiple tasks, establish and manage competing priorities, work independently and be initiative-taking and perform effectively under pressure

Ability to anticipate issues, risk, and work proactively to develop alternatives to meet project goals and objectives

Strong and effective communication skills (verbal and written)

Pays very close attention to detail

Ability to work independently and within a team environment

Ability to travel

Preferred Qualifications

Prior experience in healthcare, behavioral healthcare, software development, and/or SaaS environment

Benefits

Fully Remote Workforce

As a virtual-first organization, we can attract the best talent no matter where we all live. This allows for added flexibility and a schedule that works for you.

Employee Recognition

Team members can reward each other with points to celebrate everyday wins and going above and beyond. It’s our way of saying “nice job” in a way that really sticks.

Financial Incentives

Employees can benefit financially through the company’s success, referring top talent, and performance-based bonuses.

Cantata Health Solutions, LLC

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