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Job Type

Full-time

Description

Role Description

The Software Developer-2 (SD-2) focuses on Dewey’s technology and its interaction with all store operations and above-store functions. The SD-2 has a high level of empathy and understanding of our operations, culture, and brand. The SD-2 supports and maintains technology to ensure smooth operation for our end-users and customers. Additionally, the SD-2 collaborates with teams to continue developing Dewey’s technology systems to the next level.

Role & Responsibilities

As the Software Developer-2, my first responsibility is always to support the following areas:

Our Vision, Strategy, Purpose, Values, and Culture
Our store operators and non-store employees
Drive change that positively impacts our users and customers

As The Software Developer-2, I

Respond and resolve Dewey’s Technology issues reported via our centralized issue tracking system.
Work collaboratively with teams, internal and external to Dewey’s Technology department.
Continually report on the status of assigned projects, to meet the timeline with the highest quality.
Meet on a regular cadence with other departments to gather requirements and provide updates.
Meet regularly with the IT department to gather requirements and provide updates
Continually develop and improve my technical acumen.
Propose changes to technology/offering that outline the business case for change.
Travel, when necessary, to locations that support and enhance understanding of technology and its impact on stores.
Available outside of normal business hours to support stores when necessary.
Work on projects assigned or approved by the Director of IT.
Have fun!

As the Software Developer-2, I will support, maintain, and develop the following:

Store Level Dewey’s Technology
- Point of Sale Hardware and Software
  - including printers, screens, and kitchen management systems
  - API interactions with POS and automations
- Online Ordering Platform
  - API interactions and automations
- 3rd Party Delivery Providers
  - API interactions and automations
- VoIP
  - API interactions and automations
- Network and Security Infrastructure
  - API interactions with POS and automations
  - Monitoring and design management
Provide Systems Support, Development, and Automation for:
- Restaurant 365
- Network and Voice
- Google Workplace
- Microsoft Azure
- Microsoft 365
- Vonage
- Ubiquity
- Paylocity
- Other systems defined by the Director of IT

Requirements

Qualifications:

Ideal Candidate Experience

Have a Bachelor’s Degree in Computer Science or 3-5 years of experience in developing and maintaining platforms.
3-5 years of experience with coding, software, and web development.
3-5 years of experience with API communications and establishing connections.
3-5 years of experience working with SQL and other data query languages.
3-5 years of experience working in a team environment, developing and supporting technology.
3-5 years of experience working with Microsoft Fabric.
3-5 years of experience working with Microsoft Azure.

Ideal Candidate Qualifications

High-level proficiency in back-end software development in one or more languages or tools.
High-level proficiency in front-end software development in one or more frameworks.
High-level understanding of database types and concepts.
Passion for embracing technological solutions to increase the efficiency of our day-to-day operations.
High-level knowledge of cloud native development and deployment using one or more major cloud platforms.
Demonstrated ability to build and deliver high-quality software.
Demonstrated ability to debug production code and diagnose problems in real time.
Demonstrated ability to mentor others through code review, pair programming, teaching, or other methods on code quality, architecture, system design, code patterns, or other relevant topics.
Consistent role model of Dewey’s Culture.
Embrace diverse ideas and am open-minded to constructive feedback.
Versatile, flexible, and willing to work within constantly changing priorities.
Next-level organizational skills.
Excellent verbal and written communication, facilitation, and presentation skills.
Work well individually and hold myself accountable.
Familiar with the restaurant industry trends, consumer insights, and local competitors
Efficient and complete projects on time.
Strong research and analytical skills, combined with sound judgment, enable me to make timely and informed decisions.
Schedule flexibility to participate in activations with varied hours and varied days of the week.

Salary Description

$93,000-$100,000

Dewey's Pizza

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