UNCLASSIFIED POSITION

CURRENT VACANCY IS IN THE DEPARTMENT OF INFORMATION TECHNOLOGY

Minimum Qualifications:
Bachelor's Degree in Business, Computer Science, Information Technology or a related field required; supplemented by five years of experience in business analysis, configuration and testing of enterprise applications; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification preferred: Certified Business Analysis Professional (CBAP) preferred.

Specific Knowledge, Skills, or Abilities: Experience with business process design or SME in moderate to large-scaled applications; Experience with high-level technical writing; Advanced principles and practices of project management and workflow analysis. A broad range of operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program. Specific enterprise applications and modules. Flow charting, data modeling, process modeling, form design, and control procedures. Research techniques and fit/gap analysis. Data input methods and control techniques used for computer processing. Methods of structured system analysis and design, and information engineering. Principles and practices of customer service. Extensive knowledge of the Software Development Lifecycle (SDLC). Exceptional problem solving, critical thinking skills and communication skills. High level of customer focus with exceptional quality standards. Displays teamwork, ownership, initiative, and leadership. Works independently with minimal supervision or direction. Troubleshoot and diagnose system problems. Develop solutions to functional problems and transform abstract ideas to easily understood procedures. Analyze and interpret research findings to prepare design specifications. Develop and execute unit-test and integration test scenarios in various systems. Communicate orally with customers, clients, and the public in a face-to-face, one-to-one setting, or group setting.

Examination:
The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.

ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. ADDITIONAL INFORMATION WILL NOT BE ACCEPTED AFTER ALLOCATIONS ARE RECEIVED BY THE HUMAN RESOURCES DEPARTMENT.

Purpose of Classification:
The purpose of the Business Analyst II is to perform complex and advanced professional business analysis and application implementation related duties that include providing lead direction to other Business Analyst I staff and coordinating and managing projects that are moderate to large in size and scope. Business Analyst II is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The scope and complexity of assignments and projects distinguishes this classification from the Business Analyst I class.

Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

May lead, supervise, and/or direct, assigned staff: develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; and trains staff in operations, policies, and procedures.

Analyzes and evaluates business requirements, consults with personnel from various departments and identifies areas for the development of technical solutions to automate and/or improve business processes; Provides recommendations on new or enhanced systems, software, upgrades and modifications; Evaluates and balances the requirements/needs of multiple departments/divisions in identifying the technical solutions that will best meet the identified needs; Participates in developing strategic plans for systems/applications development for the County.

Acts as the project lead over moderate/large business automation projects; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes

Determines and develops cost benefit analysis for project justifications; evaluates risk concerns and options; provides technical input into the development of specifications for requests; reviews vendor proposals and provides recommendations on vendor selection; Serves as the primary client interface on assigned projects and directs testing and quality assurance processes for assigned projects.

Develops and maintains documents for process design and complex system interaction for all assigned departments. Monitors, tests and evaluates system during project implementation to ensure proper functionality; Perform duties include functional design development, business analysis and support of the testing processes; Develops and updates user documentation, written instructions, training guides, and materials for users and application support staff.

Trains, leads, and provides technical guidance to professional and technical staff assigned to business analysis; directs the work of peers and/or Business Analyst I staff on assigned projects; Ensures quality of analysis by other Business Analyst I; Recommends the appointment of personnel; provides or coordinates staff training; provides standards and operating guidelines; provides timely input on performance evaluations and disciplinary matters.

Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures; Receives and reviews various documentation; Reviews, completes, processes, forwards or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation, including system documentation, diagrams, training materials, performance appraisals, and project timelines; Compiles data for further processing or for use in preparation of department reports; Maintains computerized and/or hardcopy records.

Operates or uses various equipment and supplies in order to complete work assignments: operates and maintains a motor vehicle and other power or motorized equipment; operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.

Communicates with County officials, supervisor, other employees, clients, third party service contractors, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Additional Functions:

Performs other related duties as required.

Performance Aptitudes:
Data Utilization: Requires the ability to coordinate, manage, and/or correlate data. Includes exercising judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of organizational components, and in the formulation of operational strategy.

Human Interaction: Requires the ability to provide formal training to others in specific fields typically involving preparation and/or modification of teaching materials. Requires the ability to act as a first-line supervisor, including instructing, assigning and reviewing work, maintaining standards, coordinating activities, and evaluating employee job performance.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate and control the actions of equipment and machinery, requiring the monitoring, adjustment, regulation, and/or setting of multiple conditions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.

Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.

It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation

Fulton County, GA

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