About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.

This simple idea—that we all deserve to belong, and on our own terms—is core to who we are as a company and how we make decisions. Our teamis made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.

About the Role

As a Data Scientist for the Analytics and Customer Data Science team at Gap Inc, you will be part of is a highly visible team bringing direct impact to senior leaders across our four iconic brands: Old Navy, Gap, Bana Republic and Athleta. You will play a pivotal role in leveraging advanced analytics to drive growth, optimize customer experience and enhance operational excellence across Gap Inc brands. This team is chartered with spearheading data-driven initiatives that address the most important and timely opportunities to the Business, empowering leadership to make informed decisions in areas having the highest impact on financial performance and long-term customer equity.

You will be among of team of diverse talent who together, focus on delivering a portfolio of predictive and descriptive analyses while driving a customer-first mindset across business units. You bring a strong analytical mindset, passion for storytelling and skill at leveraging a broad array of internal and external data sources to influence business decisions with data. To this end, you are highly proficient at digesting and transforming complex, large scale data, and are eager to be a part of a digital-first, growth-oriented, data-driven team. Key areas of opportunity include multi-channel customer lifetime value, acquisition and retention efficiency and product analytics.

What You'll Do

Listen to business stakeholders, and translate needs into opportunities to generate insights, test and/or improve the customer experience.
Perform data analyses to quantify and monitor customer metrics and trends to help Brand Leadership better understand the customer and drive customer-centric decision making.
Streamline operational delivery for key reporting deliverables.
Assemble customer, product, financial, transactional and site browse data from multiple large-scale on-prem and cloud-based data systems using SQL and appropriate data science packages. Provide actionable recommendations and package for business consumption.
Develop and track customer segmentations, customer behavioral KPIs by evolving key performance and strategic business dashboards and reporting.
Collaborate with cross brand and cross-functional Decision Support team members to stay current on team initiatives and identify opportunities to contribute to the larger team.
Continually learn about Gap Inc.’s data, systems and capabilities to continually improve your impact, influence and data storytelling skills.

Who You Are

Analytically minded with strong business acumen and excited for a role that requires you to combine the two
1+ years of experience an analytics role, with at least one year in a business setting, preferably with a multi-channel retailer, or in a management/internal consulting role where analytics is a central area of focus
Proficient in using SQL for analysis of large customer and transactional datasets; other languages, such as R, Python or SAS, a plus
Strong business acumen, and superior written, verbal skills
Adept at drawing insights, visualizing results and curating client-facing presentation materials
Passionate about retail, customer experience, and digital marketing
Exposure to building data visualizations, business intelligence tools. Ex: Tableau, PBI.
Curious, life-long learner, self-motivated and able to work independently or as part of a team.
Bachelor’s degree in Statistics, Economics, Analytics, Data Science or other quantitative field required. MS degree preferred.

Benefits at Gap Inc.

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.

For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $121,900 - $161,600 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Gap Inc.

Latest Jobs

Data Scientist