MLB is seeking a proactive and detail-oriented Analyst, Fan Data to join our team. The ideal candidate will be passionate about baseball and possess a strong analytical mindset. This role is crucial for leveraging our extensive fan data to develop a deeper understanding of fan behavior, inform strategic decisions, and drive revenue growth. You will be responsible for analyzing fan data across many sources, including ticketing, marketing, digital platforms, and merchandise sales, to create a holistic view of our fans. The role requires strong technical skills and a desire to translate complex data into actionable insights that help grow and monetize MLB's fan database.

Responsibilities

Collect and analyze fan data from various sources to build a comprehensive view of fan behavior and identify key trends and patterns
Develop and analyze fan audience segments to support personalized fan engagement strategies, and new revenue initiatives
Collaborate with cross-functional teams (e.g., marketing, ticketing, and product) to understand business needs and deliver insights that inform strategic decision-making and identify new monetization opportunities
Clearly communicate findings, insights, and recommendations to both technical and non-technical stakeholders to help them understand how fan data can be used to achieve business goals
Support data integrity efforts to ensure that data used for analysis is accurate and reliable

Qualifications and Skills

An undergraduate degree in a relevant field (e.g., Data Science, Analytics, Statistics, Economics, or a related quantitative field)
Some to 2 years of professional experience working in sports or events businesses
Foundational knowledge of data analysis techniques and languages including SQL, Python, R
Experience with data visualization and business intelligence tools e.g. Tableau, Looker, etc.
Strong analytical and problem-solving skills with the ability to interpret complex, cross-functional datasets and translate them into actionable business insights
Excellent written and verbal communication skills with the ability to present technical findings and recommendations to a variety of stakeholders
A collaborative mindset with the ability to work effectively with various teams to understand their needs and deliver valuable data solutions

Salary Range: $70,000 - $85,000 (Base Salary) + Bonus

As a candidate for this position, your salary and related aspects of compensation will be contingent upon your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees.

Top MLB Perks & Benefits:

Competitive Benefits Package
Company 401K Contribution
Paid Time Off and Holidays
Paid Parental Leave
Access to Free Tickets to Baseball Games & MLB.TV
Discounts at MLB Store | MLBShop.com
Employee Assistance Programs (EAP)
Onsite/Online Training & Development Programs
Tuition Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Pet Insurance

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our "workforce athletes" to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America's pastime to best serve its fans for decades to come.

MLB is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

California Residents: Please see our California Recruitment Privacy Policy for more details.

Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response.

Are you ready to Step Up to the Plate? Apply below!

Major League Baseball

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