Company Overview: Margaritaville and Landshark is a warm and inviting place where people from all walks of life come together to create paradise. We offer an exciting employment experience where creating and delivering fun and escapism for our guests is the goal we seek to exceed every day. We are one of the top employers due to our competitive wages, benefits packages, and the opportunity to advance your career and be part of the team. 90% of our team members say, "I Love My Job" and 92% say they are proud to work for Margaritaville and Landshark.

Benefits: Fun upbeat working environment , Career Growth, 401K Matching, Staff Member discounts, Tuition Reimbursement, Paid time off, and more!

This position is based in Orlando, FL, candidate must be located in the Orlando, FL area as this position is on site.

Position Summary:

Margaritaville is seeking a highly analytical and strategically minded Business Intelligence Analyst to support data-driven decision-making across our restaurant operations. This role is ideal for someone who combines technical expertise with the ability to communicate complex insights clearly and persuasively. The Analyst will work cross-functionally to deliver actionable intelligence that drives revenue growth, operational efficiency, and enhanced guest experiences.

Key Responsibilities:

Collect, analyze, and interpret business, financial, and operational data across multiple restaurant locations.
Develop and maintain dashboards and reports using Power BI, SQL, and Excel to monitor key performance indicators (KPIs) such as sales trends, labor costs, guest metrics, and profitability.
Partner with Finance, Operations, and Marketing to provide strategic insights and recommendations.
Conduct structured deep-dive analyses on restaurant performance, customer behavior, menu item profitability, and marketing campaign effectiveness.
Support forecasting, budgeting, and scenario planning through robust data modeling.
Communicate complex data findings in a clear, concise, and actionable manner to both technical and non-technical stakeholders.
Generate monthly, quarterly, and ad hoc reports for senior leadership and restaurant General Managers.
Identify inefficiencies in workflows, pricing, and resource allocation, and propose data-driven solutions.
Monitor industry and competitive trends, integrating external data sources to enhance internal analysis.
Assist in the implementation and optimization of BI tools and automation processes.
Promote adoption of BI tools and analytics through training and support for end users.
Maintain documentation of BI processes, data definitions, and reporting standards.
Ensure compliance with data governance policies and confidentiality requirements.

Qualifications:

Bachelor’s degree in Business Analytics, Data Science, Computer Science, or a related quantitative field.
Minimum of 3 years of experience in business intelligence, data analysis, or a related analytical role.
Experience in the restaurant or hospitality industry is required.
Proficiency in Power BI, SQL, Excel, and data visualization best practices.
Strong communication and storytelling skills, with the ability to simplify complex data and influence decision-making.

Success in This Role Means:

Your insights directly inform business and marketing decisions.
Your dashboards are used regularly by leadership to guide operational and strategic planning.
You are a trusted advisor across departments, known for clarity, accuracy, and impact.

Required Skills and Competencies:

Strong mathematical and statistical reasoning skills, including comfort with percentages, variances, forecasting models, and data distributions.
Advanced proficiency in BI and analytical tools such as Power BI, SQL, Excel, and other relevant platforms.
Proficiency in creating clear, concise, and persuasive presentations using Microsoft PowerPoint to communicate insights effectively to all levels of the organization.
Critical thinking and problem-solving abilities to interpret complex datasets and translate findings into actionable business recommendations.
Programming and data modeling skills, including familiarity with relational databases and cloud-based analytics solutions.
Exceptional attention to detail and organizational skills to manage multiple reporting and analysis projects.
Excellent communication skills to present data insights in an understandable format for non-technical audiences.
Business acumen and domain knowledge of the restaurant or hospitality industry.
Collaboration skills and adaptability to work cross-functionally with Finance, Operations, Marketing, and IT teams.
Awareness and adherence to data governance, privacy, and security standards.

Work Environment:

Fast-paced, dynamic corporate office within a multi-location restaurant group.
Requires collaboration with cross-functional and remote teams.
Mix of independent data analysis and teamwork-oriented project discussions.
Occasional travel to restaurant locations for operational reviews and data validation.

Job Type: Full-time

Application Question(s):

Are you located or plan to relocate to the Orlando, FL Area?

Work Location: In person

Margaritaville Mall of America

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