Overview
Nationwide Property & Appraisal Services (NPAS) is a national appraisal management company providing valuation services to lending institutions and to federal government agencies. We are dedicated to excellence and committed to delivering value to our clients. We seek a Data Collection Orders Analyst to manage the Data Collection process by locating Data Collectors, assigning orders for acceptance, obtaining best turn time and fee for data collector assignment, and reviewing completed reports all while exceeding client expectations. The Data Collection Order Analyst will understand all aspects of how data collection reports are completed, the technology used by data collectors, their requirements, and who is best to engage for these services.

Primary Duties:
*

EMAILS (All day Priority – stop and handle as they appear)
NEW ORDERS
HOLDS
UNACCEPTED (All day Priority – stop and handle as they appear)
FILES WHICH REQUIRE QUOTING: OLDER THEN 1 DAY / PAID RUSHES / HOT LIST
REVIEW – Process data collection reports that are ready to be reviewed, and send to the appropriate person/location.
Locating data collectors and signing up data collectors for areas as needed – panel, External Sites, App.com, Yellow pages, Google, USRES panel, etc.
Communicating with data collectors for acceptance and updated information via phone and email
Accepting orders from third-party sites
Entering orders from third-party sites
Assist with special requests regarding orders
Act as back up for Orders Analyst when off
Occasionally a situation may present itself that some responsibility overlaps departments, if you are unsure of what direction to take seeks advice from your Supervisor.
Other duties as assigned

Qualifications:

Bachelor’s degree in Finance, Accounting, Economics, or a related field; MBA or CFA preferred
5+ years of experience in financial planning and analysis, preferably in real estate or appraisal management
Strong proficiency in financial modeling, data analysis, and reporting tools (e.g., Excel, Tableau, Power BI)
Excellent communication and presentation skills, with the ability to convey complex financial information to non-financial stakeholders
Proven ability to successfully organize and prioritize multiple tasks and projects simultaneously
Proven ability to work collaboratively in a fast-paced, dynamic environment

Competencies:

Analytical Thinking: Ability to interpret data and identify key trends and opportunities
Strategic Mindset: Focus on aligning financial analysis with company goals and initiatives
Detail-Oriented: Commitment to accuracy and thoroughness in financial reporting
Adaptability: Capable of managing multiple priorities and adjusting to evolving business needs

Physical Requirements:

Prolonged periods of sitting (up to 7 hours) at a workstation operating a PC
Heavy data entry (a significant amount of typing on a keyboard and repetitive motion with a mouse)
Focusing/looking at a computer monitor for extended periods
Reading documents in print and electronically
Bending, twisting and stooping required on a regular basis
Use of a telephone to make and receive calls
Estimate development efforts and plans for assigned projects.
Actively participate as a team member in the Scrum process.
Perform assignments to acceptable department standards and best practices.
Participate in design and code reviews.
Interpret business requirements, expressed as written feature requirements, business rules, acceptance tests, or otherwise documented.
Create and maintain SQL stored procedures and scripts.
Provide tracking and status update reports in a timely fashion.
Investigate, diagnose, and provide resolution of software problems.
Create, document, and perform unit testing.
Provide support for product deployment during non-business hours.
Perform other related duties as assigned.

Qualifications:

Bachelor’s degree in a related field or commensurate experience.
Seven plus years of development experience, building large-scale web applications.
Ability to translate business requirements into technical specifications.
At least seven years of development experience with C#, .NET Framework, and ASP.NET MVC.
Strong programming skills in object-oriented and web technologies, including HTML, CSS, and JavaScript/jQuery.
At least five years of SQL-based database development experience.
Effective written and verbal communication skills.
A positive attitude and professional disposition.

Nice to Have:

Experience in real estate or related industry.
Experience with GIT, TFS and Azure Dev Ops.
Experience with.NET Core 6 and Entity Framework Core.
Knowledge of Scrum or other Agile methodologies.

Physical Requirements:

Prolonged periods of sitting (up to 7 hours) at a workstation operating a PC.
Heavy data entry (large amount of typing on a keyboard and repetitive motion with a mouse).
Focusing/looking at a computer monitor for long periods.
Reading documents in print and electronically.
Bending, twisting, and stooping are required regularly.
Use of a telephone to make and receive calls.

Job Type: Full-time

Pay: $19.23 - $26.45 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Work from home

Application Question(s):

Have you worked in any of the following industries? (Please state all that apply): Real Estate; Underwriting; Lending; Appraisals; Banking.
Do you have experience communicating with clients, vendors or external partners by both phone and email? (Yes or No)
Are you able to work in a fast-paced environment while multitasking and meeting deadlines? (Yes or No)

Experience:

Customer Focused support: 2 years (Required)

Work Location: Remote

Nationwide Property & Appraisal Services

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Data Collection Orders Analyst