Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Job Title: Business Analyst

FLSA Status: Exempt

Department: Lender Solutions

Reports to: Director, Lender Solutions

Location: Proctor – 166

Who are we? What do we do? Company Overview:

Proctor Loan Protector provides comprehensive insurance products and service solutions for financial institutions. While weaving compliance throughout all our applications and technologies, Proctor Loan Protector operates as an extension of our clients, where partnership meets innovation.

What’s the culture like at Proctor Loan Protector?

At Proctor Loan Protector, we are committed to fostering a workplace that values diversity and personal growth. As we continue to grow and expand, this allows us to offer career paths and opportunities. We are dedicated to ensuring that all our teammates feel valued and work in a fun and rewarding work environment

What can I expect from working at Proctor Loan Protector?

Fun work environment with a variety of work
Being part of a team
Career growth
Ability to highlight your skills
Feel valued
Great benefits, pay and culture

Tell me more about this role, what would I be doing?

Summary:

The Business Analyst works with PFI managers, SMEs, IT, and vendors to design and develop appropriate automated business systems. Identify project requirements by interviewing teammates, analyzing data, determine project scope, document results, and recommend solutions. Ability to critically evaluate the information gathered from multiple sources and communicate results to Senior Leadership. Develop documentation to meet department needs. Work with various databases, files, and systems to track departmental key performance indicators and productivity reports. Participate in user acceptance testing. It is beneficial to have a clear understanding of all mortgage servicing processes and various servicing platforms.

Essential Duties and Functions: include the following. Other duties may be assigned.

Collects and analyzes data for implications regarding budget, project and/or program initiatives.
Prepares agendas, notices, minutes and resolutions for meetings.
Work with developers on system requirements to increase efficiencies.
Research code/data to increase document automation.
Work with all vendors to support PFI offshoring projects and automation initiatives.
Collaborate with teammates to handle complex problems.

Competencies:

Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.
Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
Oral communication—the individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
Written communication—the individual edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information.
Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Required:

Bachelor’s degree in a business or financial related discipline or equivalent work experience

Strong organizational experience
Proficient in Windows based environment
Strong background in Excel (formulas and charts)
Working knowledge of SQL
Works well in a team environment
Strong analytical skills
Attention to detail
Proven analytical skills
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of managers, clients, and subject matter experts
Ability to maintain a high level of confidentiality

Preferred:

Mortgage servicing experience

Physical Requirements Necessary on a Regular Basis:

Repetitive motion. Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.
Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day.
Vision sufficient for use of a computer monitor.
Sedentary position. Ability to sit at a desk 7-8 hours per day.
Worker not substantially exposed to adverse environmental conditions

What we offer:

Excellent growth and advancement opportunities
Competitive pay + time off
Generous benefits package: health, dental, vision, 401(k), etc.
Education assistance: tuition reimbursement assistance, student loan repayment assistance, scholarships for dependents of teammates
Employee Stock Purchase Plan

Pay Ranges:

Any posted pay range considers a wide range of compensation factors, including skills, experience, work location and more. We offer competitive pay while still allowing for compensation growth within the position and company.

EEO Statement:
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Proctor Loan Protector provides equal employment opportunities (EEO) to all employees and applicants including Veterans and those with disabilities.

Pay Range

75000 - 75000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.

Proctor Loan Protector

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