JOB SUMMARY: The Sales Data Analyst is responsible for collecting, analyzing, and interpreting sales data to help drive strategic decisions, optimize sales performance, and identify opportunities for revenue growth. The Sales Data Analyst will create models and perform analyses of key sales, support the customer experience, and help drive operational metrics. This position also monitors and reports revenue trends to the Sales Management team, and tracks and reports all sales commissions worth in revenue assurance.

ESSENTIAL DUTIES, FUNCTIONS & KEY ACCOUNTABILITIES: (include but are not limited to)

Analyzes sales and revenue data to identify trends, patterns, and growth opportunities
Develops and maintains dashboards and sales reports that monitor KPIs
Supports forecasting and planning efforts; assists in the development of predictive models and data-driven decision-making tools
Develops effective presentations, coordinates meetings, and communicates results to business leaders
Provides actionable insights and recommendations to improve sales strategies and operations
Supports ad hoc analysis and reporting requests from leadership and cross-functional teams
Monitor and reports on sales performance against targets and benchmarks
Scrubs, validates, and manages large datasets from various sources (CRM, ERPs, etc.)
Serves as a liaison to referral partners; specifically regarding commissions
Ensures timely payout of sales commissions in accordance with the sales compensation plan and makes recommendations to the plan as necessary
Identifies and recommends changes to company policies and procedures (including Sales Compensation Plan) and collaborates with stakeholders to adjust as necessary
Creates and prepares detailed business cases for CRM application recommendations
Analyzes requests for changes to CRM application and makes approval decisions to implement change requests
Collaborates with department leaders on workflow decisions and implements changes within CRM application
Creates and analyzes revenue assurance reports and make necessary recommendations/changes to billing database(s)
Other duties as assigned

COMPETENCIES & SKILLS:

Data analysis & interpretation: Ability to analyze large datasets to uncover trends, patterns, and actionable insights
Statistical knowledge: Understanding of statistical methods and forecasting techniques
Data visualization: Able to create clear, impactful dashboards and reports
Database management: Experience querying databases and managing data pipelines
Advanced Excel skills: Applies pivot tables, VLOOKUP, and complex formulas
Sales metrics understanding: Knowledge of KPIs such as conversion rates, pipeline velocity, win/loss ratios, and revenue forecasting
Negotiation: Negotiates Business Associate Agreements
CRM systems: Experience with platforms such as Salesforce
Strategic thinking: Ability to align data insights with business goals and sales strategies
Storytelling with data: Translates complex data into clear, compelling narrative for stakeholders
Attention to detail: Ensures accuracy and consistency in data-reporting
Self-motivated: Takes initiative to improve reporting processes and uncover new insights
Confidentiality: Strictly maintains the confidentiality of sensitive commission and salary data

OUR EXPECTED BEHAVIORS:

Upholds and acts in accordance with REV’s Guiding Principles.

EVALUATION:

Performance of this job will be evaluated in accordance with procedures established by the company.

QUALIFICATIONS & PREREQUISITES

Required:

Minimum of 3 years of experience in a data analysis role

Minimum of 2 years of experience in sales support
Must have a valid driver’s license and reliable transportation
High School Diploma required

Preferred:

Prior experience in the telecom industry
Experience using Salesforce or equivalent CRM application
Bachelor’s degree in Business, Economics, Statistics, Data Science, or a related field

GENERAL INFORMATION:

This job description does not restrict the company’s right to assign or reassign duties and responsibilities of this job at any time. This job description is subject to change at any time.

REV

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Sales Data Analyst