Segra is searching for a dynamic and experienced Data Analyst to work in one of the following Segra offices: Charlotte, NC; Columbia, SC; or Kansas City, MO.

Location Requirement:

This work arrangement for this role is a hybrid position, requiring three (3) days in the office, with flexibility to work remotely two (2) days each week. Must be in one of the following Segra offices: Charlotte, NC; Columbia, SC; or Kansas City, MO.

Role Overview:

The Network Data Analyst is responsible for maintaining the company’s on-net/near-net building list which leads to future sales opportunities. Will assist the Director of Network Strategy in ensuring that the 500K+ list is accurate. This role is also responsible for generating and auditing Service Level Agreement (SLA) Service Delivery and Assurance reports. This role will drive reduced monthly expenses as it pertains to SLA Credits awarded to Carrier customers.

Required Qualifications:

Minimum of 3 years of experience in data analysis
Must be proficient in Excel, especially with pivot tables and working with large data sets (thousands of rows)

Preferred Qualifications:

Telecommunications industry experience is highly preferred
A background in SQL is preferred but not required
Experience with OcularIP is highly preferred
Bachelor’s Degree preferred
Proficient in MS Office Suite
Experience communicating with upper management preferred
Ability to drive projects with minimal supervision
Ability to hold others accountable
Operate with a sense of urgency
Familiarity with Segra’s Network data in OcularIP, SegraOne, Change Manager, GIS, TTS preferred
Familiar with Carrier Master Service Agreements and the performance requirements associated with each customer preferred

About Segra:

Segra is one of the largest independent fiber network companies in the nation, able to offer state-of-the-art communication solutions backed by always-on customer service. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.

Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities we serve by hiring locally and continually upgrading our network infrastructure. Segra has over 1200 employees, 500k+ on-net and near-net buildings, and 44k+ fiber-route miles. We exist purely to help businesses within our footprint be successful.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

Medical, dental, vision insurance
Life insurance
401(k) match
Flexible Spending/Health Savings Accounts
Tuition and gym reimbursements
Vacation/PTO, paid holidays, floating holidays
Volunteer days, parental leave
Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $61,000 - $76,300

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

Segra

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