Data Analyst

Full-time – Remote (United States)

As a Data Analyst at The Guestbook, you’ll transform raw data into actionable insights that drive smarter decisions across our platform — from personalized guest rewards to marketing optimization and financial performance.

We’re a small, agile team that values creativity, curiosity, and clear storytelling through data. You’ll have the opportunity to own analyses end-to-end — from data modeling and warehouse design to building interactive dashboards that inform strategy and measure impact.

If you’re passionate about transforming complex datasets into meaningful stories with Tableau — and enjoy blending analytics, business intelligence, and financial insight — this role is for you.

What You’ll Be Doing

Design, build, and maintain Tableau dashboards and reports that visualize key metrics across Product, Marketing, and Finance.

Develop and maintain data models using dbt (data build tool) to create clean, reliable, and reusable analytics layers.

Manage and optimize data pipelines and workflows between internal systems, cloud databases, and analytics tools.

Work extensively with data warehouses such as BigQuery, Snowflake, or Redshift to organize and query large-scale datasets.

Analyze user, booking, and financial data to identify patterns, forecast trends, and drive revenue and retention improvements.

Collaborate with Finance and Operations teams to track and automate financial reporting using tools like FreshBooks.

Work cross-functionally with the Finance, Partner Success, Product, and Engineering teams to ensure data insights are directly tied to broader business objectives.

Partner with data engineers and business leaders to ensure data accuracy, governance, and accessibility across the organization.

Translate analytical findings into insightful visualizations and actionable recommendations that inform strategic decisions.

What You’ll Bring to The Guestbook

2+ years of experience in data analysis, business intelligence, or analytics engineering roles.

Advanced expertise in Tableau, including dashboard design, calculated fields, and visual storytelling.

Strong proficiency in SQL and experience querying large datasets in BigQuery, Snowflake, or Redshift.

Hands-on experience with dbt for building modular, documented, and version-controlled data models.

Experience integrating data across business and financial tools, including FreshBooks or similar platforms.

Familiarity with Python or R for data manipulation and advanced analysis.

Strong understanding of data visualization best practices, ensuring clarity, accuracy, and performance.

Excellent communication skills with the ability to translate data into business insights for non-technical audiences.

Nice to Haves

Experience integrating Tableau dashboards with predictive or AI-powered analytics.

Familiarity with ETL/ELT tools such as Fivetran or Stitch.

Knowledge of A/B testing, segmentation, and customer lifetime value analysis.

Exposure to LLMs or generative AI applications for reporting or data summarization.

Background in hospitality, travel tech, or e-commerce analytics.

Benefits

The Guestbook offers a comprehensive benefits package designed to support your well-being and growth:

20 PTO days annually (and we encourage you to use them!)

Health & Welfare Benefits (Medical/Rx, Dental, Vision)

Flexible Spending Accounts

Short- and Long-Term Disability Insurance

Life & Accident Insurance

401(k) Retirement Savings Plan

The Guestbook

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