Under the direction of the Strategic Business and Analysis Manager, the F&T Business Operations Analyst serves as the primary business intelligence, business process, operational analysis, business data analyst, providing analytical, technical, planning and operational support of the day-to-day operations andindependently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.. Provide real time business intelligence to operation staff and change recommendations to increase operational efficiencies, cost efficiencies, and process improvements. Rigorous financial analyses of revenues and service utilization for F&T maintenance operations, transit operations, charter buses, and rental cars are required of the incumbent, including interpretation of complex data collected by telematics devices and stored in specialized databases associated with commercial fleet and transit management tools. Ongoing reporting and identification of Key Performance Indicators that can be used to develop metrics and perform qualitative analysis based on those metrics. Provide process training and technical training for a variety of individuals at different classification and skill levels including the development of documentation and templates. In order to perform these duties and enhance business operations, the incumbent also identifies, implements, and maintains appropriate technology tools and acts as liaison with IT and Technology Project Management Group (TPMG) staff. As part of these maintenance responsibilities, the F&T Business Operations Analyst will provide primary support and troubleshooting for Fleet and Transit proprietary operations software's and liaise with technical support to address operation concerns. In addition, the incumbent must provide backup support for our Fleet and Transit customer support team and serve as an additional escalation level of support for Operational Process and systems troubleshooting. The incumbent must have experience working with a vehicle management operation as well as demonstrated understanding of vehicle optimization. This position demands the highest degree of efficiency, accuracy, courtesy, and professionalism in the performance of job duties, as well as excellent analytical and presentation skills, initiative and discretion in order to interact with all levels of the campus community. Sound judgment with regard to confidentiality is also required, as is compliance with all UC business policies, procedures and practices, and federal, state and local transportation laws and regulations.

Salary & Compensation

UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

Relational Database Management System (RDBMS) Demonstrated fundamental understanding of Relational Database Management System (RDBMS) concepts, including table structure design and entity relationship models and it’s impact in the development of (Preferred)
1. Ability to examine current processes, systems, spreadsheets and forms and recommend and/or initiate projects for improvement. (Required)
2. Demonstrated experience in data management, data analysis, trend analysis and forecasting. (Required)
3. Ability to independently organize and coordinate multiple projects and assignments, set goals and timelines, perform with frequent interruptions, conflicting demands, changing priorities, heavy workloads; establish priorities that accurately reflect the needs of the organization (Required)
4. Demonstrated working knowledge and experience using Tableau, SQL and Crystal Reports. (Required)
5. Ability to handle highly confidential matters with tact and diplomacy and maintain confidentiality of information as needed to protect the rights of individuals of the University (Required)
6. Demonstrated ability in conducting research to remain current with leading edge technology, innovation, and best practices. (Required)
7. Demonstrated written and oral communications skills to convey information in a clear, concise, accurate and grammatically correct manner, to individuals at various organizational levels and to explain complex policies and procedures to personnel and customers. (Required)
8. Documented skills in accurately mapping processes, project planning/implementation and monitor and updating project progress. (Required)
9. Ability to accept equivocal circumstances, make exceptions to established procedures, and take action where answers to a problem are not readily apparent based on department guidelines, sound judgment and individual circumstances. (Required)
10. Ability to establish cooperative working relationships with staff at all levels of the TS organization and gather requirements for continuous process improvements. (Required)

Education, Licenses, Certifications & Personal Affiliations

Bachelor's Degree Bachelor's degree in computer science or a related field, or an equivalent combination of education and experience. (Preferred)

Special Conditions for Employment

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
Driving Record: The position is subject to the California DMV "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record.

Schedule

Monday - Friday, 8:00am to 5:00pm

Union/Policy Covered

99-Policy Covered

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=TBD_2462

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Campus Requisition #:

7563

UC Payroll Title:

BUS INTEL SPEC 3

Department:

FLEET AND TRANSIT SERVICES

Appointment Type:

2 - Staff: Career

Budgeted Pay Scale:

$83,800 - $100,000 annually

Full Salary Range:

USD $83,800.00/Yr. - USD $179,400.00/Yr.

Onsite | Remote | Hybrid Type:

Hybrid

Department Location:

555 Westwood Plaza Fleet Services

Full or Part Time:

Full Time

UCLA

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