From fine dining restaurants to residential dining, USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as our many visitors. Hospitality is one of the six core business units that comprise USC Auxiliary Services and one of the largest employers on campus. We are renowned for our fresh take on self-operated food concepts with restaurants between both campuses. The team at USC Hospitality is led by innovative executive chefs and directors who strive every day to craft nourishing and wholesome alternatives for our hungry Trojan Family and our guests. Students, faculty, staff, and visitors to the Trojan campus count on USC Hospitality to provide a fresh, made-to-order, nourishing meal. Amidst all of the hustle and bustle of student life, our eateries are the ideal social gathering locations to grab a quick bite or enjoy a group meal. We are driven to succeed by our commitment to uphold our six unifying values in Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion.

We are seeking a Business Data Analyst to join our rapidly growing team.

The Opportunity

The Business Data Analyst performs data analyses and assists in interpretation of results using a variety of techniques to support business practices. The role will also work with management to obtain and identify analytical requirements. Provide recommendations and conclusions gained from analyzing data using statistical methods and tools. Research best practices, develops benchmarks, and provides dashboard metrics to management leadership. Develop a variety of reporting tools for distribution. Ensure data accuracy. Provide input into decisions affecting business operations and strategic initiatives. May lead staff or student workers, as assigned.

The Accountabilities

Performs data analyses and assists in interpretation of results using a variety of techniques to support business practices. Works with management to obtain and identify analytical requirements. Researches best practices and develops benchmarks. Produces data collection methods (e.g., surveys, tests, etc.), and develops tools and processes to support analyses. Analyzes results, reviews data for anomalies, investigates to identify and determine cause, and corrects data inaccuracies and inconsistencies as necessary. Provides recommendations and conclusions gained from analyzing data.
Provides business data trend information to support recommendations for action. Collaborates with management on matters of best practices, appropriate statistical measures and benchmarking. Provides management with suggestions, as appropriate.
Utilizes statistical and quality management principles to report and initiate operational/business practices changes.
Develops schedules for producing statistical analyses and graphical representation of data for business analytics. Provides ad hoc reporting and statistical analyses, as requested.
Oversees or performs data collection and/or entry processes. Recommends and/or utilizes methods and procedures for data acquisition, management and quality control, as directed or as needed. Recommends and/or utilizes statistical techniques for data analysis, as directed or as needed. Resolves problems, answers questions and provides information to facilitate process. Uses standard statistical analysis software, as directed.
Oversees or performs maintenance and development of databases for collecting data and reporting purposes. Designs data input or data collection screens, as needed. Enters and/or validates data entry, as needed. Ensures data errors are addressed. Provides technical support and design enhancements.
Determines appropriate format for data and results presentation in both web-based and published metrics dashboards. Produces or oversees the production of graphs, tables, charts, etc. Assembles or oversees the production and distribution of reports that effectively present and summarizes data to review by management.
Creates status reports on project plans, progress and results of activities.
Provides input into decisions affecting business operations and strategic initiatives.
Provides guidance and direction to staff and/or student workers related to business data analyses duties, as needed.
Maintains currency with data analyses techniques, standards and related technologies.
Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.

The Qualifiers

Minimum Education: Bachelor's degree. Combined experience/education as substitute for minimum education.
Minimum Experience: 1 year.
Minimum Field of Expertise: Proficient PC skills. Working knowledge of databases, spreadsheets, word processing and statistical software programs. Knowledge of business statistics and data analyses techniques. Ability to manage and analyze data. Strong analytical thinking and problem-solving skills.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC’s Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.

What We Prefer

Preferred Experience: 3 years.
Preferred Field of Expertise: Bachelor’s Degree in disciplines such as statistics, economics, mathematics, accounting, business, computer science, information science or management information science. Knowledge of quality management methods (e.g., Six Sigma).

The Trojan Family Rewards

We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families. For more information please visit http://benefits.usc.edu .

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!

As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

The annual base salary for this position is $68,640.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Minimum Education: Bachelor's degree Minimum Experience: 1 year Minimum Field of Expertise: Proficient PC skills. Working knowledge of databases, spreadsheets, word processing and statistical software programs. Knowledge of business statistics and data analyses techniques. Ability to manage and analyze data. Strong analytical thinking and problem solving skills.

University of Southern California

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