1. Collaborates closely with the Director, the Business Intelligence and Database Analyst, co-workers, and information technology staff either one-on-one or through interviews, workshops, and/or documentation procedures.
2. Aligns resources with University goals and assists in monitoring the collection and reporting for the Provost’s spotlight and key performance indicators.
3. Participates in the definition, testing, training, implementation, and support of system requirements.
4. Understands the functions supported by the current system.
5. Understands and accommodates the constraints imposed by our current system.
6. Troubleshoots issues quickly and appropriately by identifying immediate remediation, determining the root cause, and collaborating with others to determine a long-term solution.
7. Ensures reporting requirements are understood, agreed to, and signed off at the appropriate stages of each project.
8. Provides an ongoing analysis of processes and workflows including suggestions for improvement.
9. Identifies areas where technology can lead to increased efficiency.
10. Collaborates with the Director, Institutional Research’s Business Intelligence and Database Analyst, and other Institutional Research co-workers to deliver dashboards that provide data to aid in decision making.
11. Assists in the development of dashboards, reporting systems, the Institutional Research data dictionary, and a query repository.
12. Prepares and provides video user documentation for training procedures and processes when needed.
13. Alerts the Director, Institutional Research of potential risks and issues of importance.
14. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed by the supervisor.
15. Supports the overall success of Institutional Research by performing other duties as assigned.