The Senior Cloud Automation Engineer will help our team establish Automation with various self-service and ITSM solutions. You will work closely with the firm’s technical leaders to identify and establish infrastructure automation, orchestration, as well as the firm’s ITSM tools to establish a better and more robust automated workflow for a variety of offerings
The ideal candidate will establish configuration management, automate infrastructure, and implement continuous integration to create continuously deployable systems.
This candidate will help us build scalable, efficient ITSM plugins. You will implement monitoring for automated system health checks. Lastly, you will build our CI/CD pipelines.
This is an excellent opportunity to begin working in a newly emerging practice in our firms technology department.
Essential Job Duties & Responsibilities
- Manage/Improve ITSM automation service offerings.
- Implement, improve, and maintain monitoring and alerting.
- Build and maintain highly available systems.
- Implement and maintain monitoring stacks.
- Build and maintain highly available production systems.
- Provide direct and responsive support for urgent support needs.
- Translate loosely defined requirements into solutions.
- Use coding languages or scripting methodologies to solve a problem with a custom solution.
- Collaborate with others on the project to brainstorm about the best way to tackle a complex technological infrastructure, security, or development problem.
- Performs incremental testing actions on code, processes, and deployments to identify ways to streamline execution and minimize errors encountered.
Education
Required
- Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience in lieu of formal education.
- Legal IT experience a plus but not required
Skills and Experience
Required
- Knowledge of best practices and IT operations in an always-up, always-available service environment.
- Experience with or knowledge of Agile Software Development methodologies
- Significant experience with Windows and Linux operating system environments.
- Experience with ITSM automation in tools like, Service-Now, Zen-Desk, SolarWinds.
- Experience with AWS, GCP, or Azure
- Strong scripting skills in Python, Bash, PowerShell, etc.
- Familiarity with container orchestration services, such as Kubernetes, is a plus.
- Familiarity with software development languages such as C/C++, Java, JavaScript, C#
- Experience administering and deploying development CI/CD tools such as Git, GitLab, or Azure DevOps.
- Excellent oral and written communication skills with a keen sense of customer service.
- Excellent problem-solving and troubleshooting skills.
- Process-oriented with great documentation skills.]
Physical Demands (required to perform essential job functions)
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
- Sitting: Remaining in the seated position, particularly for sustained periods of time
Salary Information
NY Only: The estimated base salary range for this position is $160,000 to $180,000 at the time of posting.
The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is exempt meaning it is not overtime pay eligible.
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