IT Business Analyst

AgeSpan • Full-time • Lawrence, Massachusetts, United States • $61.03k - $85.49k / year • 6d ago

AgeSpan

About Us: Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in the community. We are proud of our employees who make this possible every day. Our agency is a thought-leader, a nationally known generator of new ideas, because it welcomes creativity, your ideas. It is an outstanding place to work stimulating, friendly, collaborative. We offer competitive salaries, generous vacation time, and an excellent work/life balance. We value diversity and encourage career growth. If you have a passion for improving the lives of the elderly community and enjoy working in a diverse team driven by its mission, you've found the right place!

At AgeSpan, you'll find a work environment that combines:

A refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds.
A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions.
Encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills.
A satisfying balance between your work and personal life, including a flexible workplace, generous paid time off, and wellness programs.

Depending on your role and your hours, we offer

Flexible schedule and hybrid work opportunities
Competitive salaries
Healthcare (medical, dental)
403b Retirement Plan with agency match
20 Vacation Days, 12 Sick Days, and 12 Paid Holidays
Social Work Licensing Program
License Renewal Paid by agency for RN's and Social Workers
And MORE!

Position Summary: We are seeking a Business Analyst to join our team. The ideal candidate will play a key role in identifying business needs, analyzing processes, and developing data-driven solutions that enhance performance and drive growth. You will act as a bridge between business stakeholders and technical teams, ensuring solutions align with strategic goals.

Responsibilities:

Collaborate with stakeholders to identify and document business needs.
Translate business needs into functional specifications for development teams.
Evaluate current business processes and identify areas for improvement.
Collaborate with IT and development teams to ensure technical solutions meet business needs.
Facilitate meetings and workshops with stakeholders to define project scope and goals.
Develop project plans, timelines, and resource allocation strategies.
Serve as the primary point of contact between stakeholders and project teams.
Track project progress and performance metrics, ensuring alignment with objectives.
Create and maintain project documentation, including business requirements, project plans, and status reports.
Create or update policies and procedures.
Foster process changes

Competencies:

Ability to analyze data and business processes to identify improvements.
Strong verbal and written communication for effective stakeholder engagement.
Capability to address challenges and propose effective solutions.
Knowledge of the agency's methodology and tools
Ability to promote change management

Qualifications:

Must have a bachelor's degree or associate degree in computer science or similar discipline
Must have at least 2+ years' experience as a business analysis or in similar role
Experience in managing projects is preferred
Experience in a Non-profit organization is preferred
Experience dealing with state drive applications preferred
Experience with EMRs or similar systems is preferred

Hours: 37.5 per week

AA/EOE

AgeSpan is strongly committed to fostering a professional environment that recognizes, respects, and encourages the unique contributions of a broad spectrum of qualified employees. It is important that our employees reflect the diverse communities we serve. We maintain a work atmosphere that allows people of varied backgrounds to grow professionally and contribute to our mission by promoting diversity, equity, inclusion, and work-life balance.