Principle Software Engineer - Experience
Kipsu is a growth stage Minneapolis-based technology company that has grown to over 120 employees. At Kipsu, we help service professionals Meet the Moment - from partnering with some of the largest hospitality brands in the world to working with clients in the multifamily and healthcare industries. Our best-in-class technology enables organizations around the globe to better serve their customers through streamlined messaging, data-driven performance metrics, sentiment analysis and workflow management. As one of the Twin Cities’ leading tech companies, Kipsu has cultivated a reputation for a strong company culture and is consistently recognized by the Star Tribune as a Top Workplace.
THE OPPORTUNITY
You’ll join an expanding and accelerating team of Software Engineers in our Experience Practice that focus and specialize in front-end technologies but also contribute to data and backend solutions as a part of a cross functional team. Our developers work with React, Typescript, React Native, Kotlin, PHP,, MySQL, PostgreSQL, ElasticSearch, REST APIs, and AWS services like EC2, SQS, S3, Lambda, among others. The engineering team has a tight partnership with our product team and executives and they see the impact of their work on Kipsu’s business every day.
WHAT YOU'LL DO
- Design, develop, test, deploy, and support world-class software across a range of tech stacks in a SaaS environment
- Set and maintain a high standard of excellence for your own and your team’s code quality
- Set and maintain high standards of excellence in unit test coverage, integration test coverage, and integration of test runs into CI/CD pipelines
- Contribute as the principal author for technical designs. Demonstrates deep understanding of all aspects of technical solutions. Advances the state of technical designs at Kipsu.
- Serve as the final approver for technical and product documentation
- Advocates for design pattern usage within the organization. Integrates best practice design patterns into all work
- Responsible for managing PRs, using them to teach, providing timely and effective reviews, and ensuring delivery standards are consistently applied
- Advances and advocates for best practices in source code management within repositories, branching, merging, change control, merge conflicts
- Uses peer reviews, pair programming, workshops, etc. to advance the engineering team as a whole
- Make improvements to modules/libraries/services and go out of your way to help others learn from it
- Proactively document and share knowledge to enable others to learn, improve, and achieve
- Proactive in organizing internal/external/customer facing calls and meetings. Helps others prepare for and participate in such meetings. Comfortable as the face of the organization in these meetings
- Help us maintain 24/7 SLAs by occasionally (2-3 weeks/yr) being on call for after hours support
- Resolve bugs and production issues while minimizing downtime to customers
- Join our Experience practice - a team of engineers dedicated to designing, building, and supporting world-class front-ends, user experiences, and user interfaces across all screens and devices
- Consistently and effectively works across all of Kipsu to achieve goals. Works with multiple teams on big strategic goals and is seen as a key team member in getting goals accomplished.
WHAT WE’RE LOOKING FOR
- 8+ years of experience as a Software Engineer
- Ability to step in and make an immediate impact
- Passion for designing, building, delivering, and supporting world-class software
- Proven expertise in front-end and React environments, encompassing TypeScript, Tailwind, asynchronous state management (e.g., TanStack Query), and schema validation (e.g., Zod).
- Experience or desire to work in cross-platform mobile tech stacks (React Native) and design, build, test, and support software for mobile apps
- Ability to facilitate monorepo to support code sharing between web and mobile
- Expertise in managing frontend infrastructure via Terraform, AWS, and GitHub Actions
- Strong foundation in accessibility standards and guidelines (WCAG, WAI-AIRA)
- Ability to participate within scaled day to day Agile environment
- A desire not just to work within the existing status quo, but rather a true drive to be a "builder" and shape a modern stack that is critical to our business
- A deliberate delivery mindset and attention to detail
- An ability to partner with client-facing teammates to help create insights out of information
- Critical thinking and problem solving
- A willingness to help mentality where “not my job” is not part of the vocabulary
- Ability to appropriately manage individual and team workload, escalations, and roadblocks
- Persistence in reaching your goals, even when you’ve run into some obstacles along the way
- An individual that is respected based off their technical abilities as well as how they work as a team member
WHAT MAKES KIPSU DIFFERENT
- We’re a solid, stable company, and we enthusiastically embrace our founding startup spirit– everyone pitching in and working to the same goals.
- Our culture– We have a team of highly motivated colleagues who are all in it together. We all succeed as one, and we all learn from our mistakes holding our interdependence in high regard.
- Our unique philosophy– we bootstrapped this company ourselves and are in it for the long-term. There is a distinct sense of purpose and ownership at Kipsu as we do things on our own terms.
- Remarkable growth– with nearly a decade of advancement, we continue to accelerate. It’s an exciting time to be here.
WHY YOU’LL LOVE IT HERE
- Unity– Everyone here is committed to the same mission. Our core values are not platitudes but our pact. We believe in the best in each other while always reaching to be better.
- Transparency– Our leadership gets into the details. We all gather for weekly space to discover how each team is doing so that we have a full understanding of the business and think like a CEO.
- Trust– Our team members are given the trust and license to excel at their jobs, and are supported along the way to continuously grow.
- Mentorship - We all have more to learn and something to teach. The lessons are beyond technical. We celebrate our busy hive of shared growth.
- Respect– Our success and future as an industry leader depend on actionable commitment to cultivating a diverse and equitable team. Everyone here has a voice that is heard and respected. We seek open and honest conversation on our journey to be active stewards of our shared communities.
- Purpose– Everyone here is closely connected to the result of their work. Every day our team gets to see the impact of what they do enhancing the value of our customers’ work in their own professions. Our goals are explicitly tethered to our mission of building relationships.
We are proud to offer a competitive suite of benefits including: health insurance, dental insurance, vision insurance, 401K with a company match, unlimited/responsible vacation time, life insurance, flex spending account, and commuter benefits.
One last thing – At Kipsu, we believe that our values, success, and future as a leader in our industry require a vibrant and diverse workforce. This is one of the many challenges we seek to solve, and we are intentional and active in recruiting talent of all identities and building an environment that is inclusive of all backgrounds. We need your contribution to our team. Please consider rolling up your sleeves and joining us on our journey.
