Description
We are seeking a creative and experienced Data Analyst III-IV to join the Department of Analytics and Evaluation (A&E) in TWC's Information Innovation & Insight (I|3) division. The Data Analyst will learn quickly, value public service, and pursue analytical work to unlock the power of data to improve TWC's services for Texas employers, individuals, families, and communities. Our office is located at 101 E 15th St, Austin, Texas.
The Data Analyst will work with the Education, Career, and Training Services (ECATS) team, which has eight members. The team specializes in TWC’s Adult Education & Literacy (AEL) and Career & Training (C&T) data. The Adult Education and Literacy (AEL) program builds foundational skills in adult learners. This includes parents and caregivers, with a family-literacy strand that helps them understand child development and become full partners in their children’s learning. Beyond its primary focus on adult learners, AEL also prepares adult-education instructors to engage effectively with vulnerable families, and, through partnerships with local early-childhood providers, helps connect children from underserved backgrounds to high-quality early education and care. The Department of Labor’s (DOL) Career and Training Programs (C&T) are aimed at improving the employment prospects of adults, youth, and dislocated workers. DOL’s C&T Programs also include initiatives such as Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T), the Noncustodial Parent Choices Program (NCP), and various veterans' services.
Members of the AELCT team operate collaboratively in an environment that encourages cross-training and peer mentorship. Staff are mostly self-directed and produce high-quality research and evaluation work as well as proactively creating and applying complex statistical models to solve system problems. The Data Analyst will work under limited supervision with broad latitude for the use of initiative, creativity, innovation, and independent judgment. In addition, the position offers access to a wealth of networking and professional development opportunities across I|3, TWC, and with national workforce system partners. Candidates must have excellent active listening skills and deliver criticism and feedback in constructive and sensitive ways. An advanced level of linguistic proficiency and communication is required to be considered for this position.
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas
WHAT YOU WILL DO:
- DATA ANALYST III: Performs moderately complex (journey-level) data analysis and data research work. Work involves conducting detailed analysis of, and extensive research on, data; providing results; and monitoring and implementing data quality. Works under general supervision, with limited latitude for the use of initiative and independent judgment.
- DATA ANALYST IV: Performs complex (journey-level) data analysis and data research work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Employees at this level may provide guidance to other data analysts and may identify data gaps, errors, anomalies, inconsistencies, and redundancies by analyzing the content, structure, and relationships within data.
YOU WILL BE TRUSTED TO:
- Develop, implement, and optimize databases, data collection systems, statistical modeling, and data analytics techniques
- Contribute to experimental or quasi-experimental studies to assess causal impact of AEL and workforce program interventions
- Conduct multiple simultaneous tasks and prepare ad hoc analyses and reports on short timeframes
- Formulate and deploy methods for mitigating and correcting data entry, integrity, and collection issues
- Present, interpret, and meaningfully contextualize data for technical and nontechnical audiences
- Communicate and collaborate effectively with AEL, workforce, and other program staff, subject matter experts, and others
- Develop and follow data governance, peer review, and quality assurance policies and protocols
- Demonstrate proficiency in computer programming and data analytic software use
- Perform other work duties as assigned and required to cultivate the agency’s programs; and
- Commit to continuous professional development to cultivate technical skills and program knowledge.
- Perform related work as assigned.
YOU QUALIFY WITH:
- Data Analyst III: Two years of full-time experience in data science, business analytics, computer science, computer information systems, management information systems, accounting, finance, mathematics, statistics, economics, or a related field.
- Data Analyst IV: Three years of full-time experience in data science, business analytics, computer science, computer information systems, management information systems, accounting, finance, mathematics, statistics, economics, or a related field.
- Both Levels: Relevant academic credits may be applied toward experience qualifications for this position.
You Are a Great Fit With:
-Data Analyst III - will have knowledge of SQL, Python and/or R, training and/or experience in applying descriptive and inferential statistical techniques for business and economic decision making, including measures of central tendency/dispersion; probability distributions; sampling distributions; confidence intervals; hypothesis testing; simple linear regression; and correlation analysis. Will also have training and/or experience in additional analytical techniques, such as forecasting; general and generalized linear models; nonparametric statistical hypothesis testing; hierarchical models; and interactive data visualization.
-Data Analyst IV - will have Knowledge of SQL, Python and/or R, plus training and/or experience in applying descriptive and inferential statistical techniques for business and economic decision making, and mixed methods qualitative and quantitative program evaluation. Will also have training and/or experience in additional analytical techniques, such as forecasting; general and generalized linear models; nonparametric statistical hypothesis testing; and/or interactive data visualization. Plus, at least two years of experience in data analysis, research, compilation, and/or reporting work in a public administration/healthcare context, for example, in the AEL or another workforce program.
YOU GAIN:
- A Family Friendly Certified Workplace.
- Competitive starting salary: $5,500.00 - $6,250.00 /month
- Defined Retirement Benefit Plan
- Optional 401(k) and 457 accounts
- Medical Insurance
- Paid time off, including time for vacation, sick and family care leave
- Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.
VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_PlanningResearchandStatistics.pdf
HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo (Job Search).
TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.
