Business Intelligence Analyst

The University of Alabama in Huntsville • Full-time • United States • $70k - $90k / year • 2h ago

Job no: 503006
Department: Office of Information Technology
Work type: Staff Full-time Exempt
Location: Alabama
Categories: Information Technology

Purpose of the Position:

The Business Intelligence (BI) Analyst supports the university’s mission by transforming complex data into actionable insights that drive student success, operational excellence, and informed strategic decisions. This position works collaboratively across campus to translate business needs into technical solutions, enhance enterprise systems such as Ellucian Banner, and promote a culture of data-informed decision-making throughout the institution.

Duties/Responsibilities

Maintain and support existing software applications, programs, and enterprise systems
Ability to develop and optimize ETL (Extract, Transform, Load) processes for data from diverse sources
Develop and distribute ad hoc reports and scheduled production output
Document system development activities, including logic, coding, testing, and modifications
Troubleshoot application errors and revise programs to ensure accuracy and reliability
Resolve end-user issues through clear written and verbal communication
Automate recurring processes and implement electronic workflows to improve efficiency
Follow established security measures for system access, file creation, and data transfer
Support departmental business processes and assist functional users with application usage
Maintain a strong understanding of ERP architecture and integration points
Build and sustain collaborative relationships with internal peers and colleagues at other institutions
Design and develop programs, reports, and data objects to meet user and business requirements
Consult with end users to gather specifications for program functionality, data inputs, and outputs
Create and execute test plans to validate application performance and data integrity
Work closely with Project teams performing system design, development, and data structure optimization
Work independently to address critical issues and deliver timely solutions
Provide project updates, meet deadlines, and support implementation efforts
Act as a contributing member of project teams by participating in discovery sessions and providing input on policies, procedures, and recommendations
Maintain up-to-date knowledge of relevant technologies, including relational databases, operating systems, programming languages, and ERP systems (e.g., Ellucian Banner)
Learn and implement new software features and updates as they become available
Develop and maintain end-user documentation and provide training as needed
Stay informed of emerging trends, tools, and best practices in business intelligence and higher education technology
Perform additional responsibilities and special projects as assigned to support institutional goals and department operations

Minimum Requirements:

Bachelor’s degree preferably in Computer Science, Information Systems, Business or an equivalent program, 3 or more years of relevant technical work experience or an equivalent combination of education and experience.
Experience with enterprise, database-driven applications and technologies
Strong understanding of systems analysis, design, and the software development lifecycle
Ability to develop and document complex business systems and workflows
Proficiency in problem-solving, analytical thinking, and structured project execution
Must have strong communication skills
Ability to translate technical concepts for non-technical audiences
Ability to manage multiple priorities in a fast-paced environment
Effective interpersonal skills, including active listening, collaboration, and conflict resolution
Must be a US citizen

Desired Qualifications:

Experience with Oracle PL/SQL and SQL programming
Knowledge of Ellucian Banner ERP (functional and technical)
Experience with data mapping and API/web services integration (e.g., Slate, CRM, SIS)
Experience developing in a Linux/Oracle environment
Familiarity with BI tools such as Tableau, Power BI, or Argos
Experience with SIS, CRM, or LMS platforms (e.g., Canvas, Blackboard)
Understanding of data governance and compliance frameworks (e.g., IPEDS, FERPA)
Familiarity with Git, Subversion or other version control systems
Experience in higher education or nonprofit environments

Published Salary (if available):

$70,000 - $90,000

Advertised: Nov 11 2025 Central Standard Time
Applications close: