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Data Analyst

CoxHealth • Full-time • Springfield, Missouri, United States • 1d ago

Facility:

Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807

Department:

1734 Contact Services

Scheduled Weekly Hours:

Hours:

8:00 AM - 5:00 PM

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

Named one of Modern Healthcare’s Best Places to work five times.
Named one of America’s Greatest Workplaces by Newsweek .
Recognized as a Greatest Workplace for Women in both 2023 and 2024.
Listed as one of the Greatest Workplaces for Diversity in 2024.
Acknowledged by Forbes as one of the Best Employers for New Grads.
Ranked among the Best Employers by State for Missouri.
Healthcare Innovation's Top Companies to Work for in Healthcare in 2025.

Benefits

Medical, Vision, Dental, Retirement Plan with employer match, and many more!

Job Description:

The Analyst is responsible for the daily activities related to collecting, storing, analyzing, and reporting data to support the department. Works with leadership to ensure that all software systems are running properly. This position supports the department in completing all required department reporting, completes departmental reporting, and manages all other reporting. This position will also aid the department and organization by creating informative reports, monitoring statistical performance measures, and making recommendations on ways to improve as an organization.Education: Required: High School diploma Preferred: Bachelor’s degree in a Healthcare Related Field or Analytic Field Experience: Required: 2 years’ experience with computer systems, program management, or statistics Preferred: Healthcare or Contact Center Analyst experience Skills: Communication Data abstraction and Electronic Medical Record Navigation Data analysis and interpretation of contact center data including telephony and Electronic Medical Record Information Creating detailed reports for a variety of stakeholders Licensure/Certification/Registration: Preferred: Certified Healthcare Data Analyst (CHDA)