If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.
Who we are:
ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer:
- Multiple medical plans including a high deductible, low cost health plan
- Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
- Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
- Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
- Employee Stock Purchase Program with additional opportunities to earn stock in the Company
- Retirement planning through the Company’s 401(k)
Who we are looking for:
The Sr Analyst, Business Intelligence plays a pivotal role in driving operational excellence and strategic decision-making across ACV. This role leads the development of robust reporting, analytics, and performance measurement frameworks, most notably supporting the deployment of an enterprise-wide OKR program and building a unified view of operational value-chain intelligence. The ideal candidate is a data-driven leader capable of extracting meaningful insights from complex datasets, building strong cross-functional partnerships, and delivering actionable intelligence to stakeholders at all levels.
What you will do:
- Play key role in supporting the deployment of a robust OKR program across ACV.
- Construct and maintain an evolving portfolio of reports, dashboards, and models across each operational department. Measuring execution performance, progress towards objectives, and first line awareness of potential operational risks.
- Establish portfolio performance and insights for risk management, including payment, arbitration, audits and other on us data to enhance oversight.
- Support reporting around financial metrics including pricing, terms and dealer behavior for unit and dealer level profitability.
- Work closely with Product and Technology team on roadmap and execution
- Build collaborative relationships with operations management to deeply understand how each team executes their day-to-day, measuring quality of output delivered and value to our customers.
- In pursuit of operational and service excellence, uncover insights into agent, workflow, and department performance providing regular readouts to leadership alongside recommended actions.
- Lead the analysis of large datasets to extract meaningful insights, trends, and patterns that inform strategic decisions.
- Build and maintain inventory key data elements, internal handoffs, and process milestones with a focus on unifying how we capture and interpret data across ACV’s various marketplaces.
- Perform scenario and sensitivity analysis to build a thoughtful and consistent rigor around how leadership makes decisions.
- Play a leading role supporting various areas of the business where deep intelligence and rapid transformation are needed.
- Work closely with internal clients to document key business issues, technical requirements, and tactical action plans.
- Partner with management and leadership to architect a blueprint for operational value-chain intelligence, striving to clearly define where we create, protect, and destroy value for our customer.
- Manage and coach direct report in support execution across the business intelligence portfolio.
- Manage the design and development of reports, dashboards, and data visualizations that provide key stakeholders with actionable insights.
- Perform additional duties as assigned.
What you will need:
- Ability to read, write, speak and understand English.
- Minimum of 5 years in Business Intelligence, Analytics and/or Statistics
- Experience working cross collaboratively wit teams and driving results through change management is preferred.
- Proven leadership, coaching, and team motivation abilities.
- Excellent communication and interpersonal skills at all organizational levels.
- Strong analytical and data-driven decision-making skills.
- Effective problem-solving with a collaborative and approachable style.
- Exceptional organizational skills with attention to detail and ability to manage multiple priorities in a fast-paced environment.
- Self-motivated and proactive team player with a focus on operational excellence.
- Experience with data visualization / dashboarding tools like Tableau.
- Experience doing complex queries and transformations on large data sets.
- Familiar with business technology (Microsoft Office Suite), Salesforce a plus.
Compensation: $92,000.00 - $116,000.00 annually. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
No immigration or work visa sponsorship will be provided for this position.
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Our Values
Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling
At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.
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