Data Analyst - Mail Tracking

• Serve as the primary point of contact for the company related to mail operations data integrity.
• Serve as the technical and analytical lead for mail delivery and performance.
• Ensure client SLAs are documented, monitored, and supported.
• Review mailing trends and implement business intelligence tools.
• Work with software vendors to facilitate issue resolution.
• Create and distribute monthly and quarterly business review reports for mailing clients.
• Monitoring and resolving undocumented mailing operations.
• Participate and perform demos of tracking systems for mailing clients.
• Provide mailing support for operations and clients.
• Keeping Netsort software and mailing database up to date.
• Be able to manage multiple priorities.
• Other duties as assigned.

• Excellent verbal and written communication.
• Must be detail-oriented and organized.
• Ability to work in fast paced environment.
• Highly organized and working with priorities and deadlines.
• Critical thinker and problem-solver.
• MS Excel, MS PowerPoint.

• An associate’s degree in business or information technology or a related field is preferred.
• Minimum of 3 years of experience in operations, client experience or technology analytics.
• Strong technical expertise working with data in Windows applications.

• Print & Mailing Industry
• US Postal One
• Move Comply Server (NCOA)
• Mail Tracking Software (Track-N-Trace, Snail Works)
• USPS Informed Visibility

ABOUT PCI

Founded in 1984, Postal Center International (PCI) is a leading innovative mail, print, fulfillment, signs, promotional, packaging, and creative marketing solutions partner. With four decades of industry experience, PCI has built a strong team of subject-matter experts and a reputation for delivering client-centric, cutting-edge solutions nationwide. Our commitment to quality and client satisfaction drives everything we do, making PCI a trusted partner for reputable businesses in the marketplace. Our company’s family of brands employs over 600 associates across its headquarters in the Southeast (FL) and its facilities in the Southwest (TX), Northeast (NE), and Midwest (IN). Boasting a national footprint of over 600k square feet, PCI has annual sales of over $500 million. We proudly serve enterprise clients in diverse industries such as banking, finance, healthcare, insurance, hospitality, and government, ensuring top-tier solutions backed by extensive compliance, security, sustainability, and quality certifications. Yes, we are growing at the speed of business!

WHY PCI

Joining PCI’s Powerhouse team means becoming part of not only a client-centric, but a people-centric company celebrated for its innovation, growth, and commitment to excellence. Our supportive teams and dynamic culture create an environment where everyone can thrive. Recognized for our culture, we not only lead in our industry but also invest in our people, making PCI a place where your career can advance. As a private- and minority-owned company, we pride ourselves on a diverse workforce that brings together a wealth of perspectives and talents, fostering a culture of collaboration and inclusivity. Our commitment to sustainability is evidenced by our Sustainability & Green Visionary Award, highlighting our dedication to green practices. At PCI, we offer stability and growth opportunities, ensuring our employees feel secure and valued. Our accolades, including the South Florida Business Journal’s Business of the Year Award and recognition on its Fastest Growing Companies List, reflect our thriving success and progressive work environment.

Postal Center International and Original Impressions, LLC offer a comprehensive benefits package including competitive pay, health insurance, dental and vision insurance, short- and long-term disability benefits, paid time off (PTO) plus holidays and birthday day off, wellness policy, volunteering hours, opportunities for growth and development, and more. Actual pay will be adjusted based on an individual's skills, experience, education, location, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Postal Center International and Original Impressions, LLC are equal opportunity employers that are committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Discrimination, harassment, and retaliation based on these factors are strictly prohibited in all aspects of employment.

By completing this application you certify that the information provided is truthful and accurate. You understand that providing false or misleading information will be the basis for rejection of your application, or if employment commences, immediate termination. You authorize PCI/OI to contact former employers and educational organizations regarding your employment history and education. You authorize former employers and educational organizations to communicate information fully and freely regarding your previous employment, attendance, and grades.
The statements above are intended to describe the general nature of the work and should not be construed as an exhaustive list of responsibilities, duties, and skills required to perform the role successfully.

You have carefully read the above certification and understand and agree to its terms and conditions.