The opportunity

Delaware North is hiring a full-time Senior Business Intelligence Analyst to join our team. As a Senior Business Intelligence Analyst, you will be responsible for using data and analysis to drive informed decision making and operational excellence for the Patina Group. If you are seeking a role that provides career growth and a supportive work environment, apply to join our team!

Ideal locations for team member: Buffalo, New York, Orlando, Florida or New York City, New York.

Pay

Minimum – Anticipated Maximum Base Salary: $60,406 - $76,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

Led business intelligence efforts for Patina Group, delivering actionable insights from transactional sales data using advanced analytics
Designed and maintained Tableau dashboards to visualize KPIs and drive strategic decision-making across departments
Developed labor optimization models and staffing dashboards to support efficient workforce planning
Built scalable predictive and prescriptive analytics solutions for pricing, menu engineering, and demand forecasting
Integrated multiple data sources to inform competitive pricing strategies through cost analysis and market trend evaluation

More about you

Bachelor’s degree in business, mathematics, or similar field; master's degree preferred
Minimum of 3 years of experience in business analytics, business intelligence, or similar function, working in a fast-paced environment; preferably in hospitality or restaurant industries
Experience in analytics and predictive tools such as Advanced Excel and R
Experience in data warehousing tools such as SQL
Experience in data visualization tools; Tableau preferred
Prior experience with point of sales systems preferred

Shift details

M-F

Who we are

Patina Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Group was recently named one of America's Top 25 restaurant groups by Nation's Restaurant News.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

$60,406 - $76,800 / year

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Senior Business Intelligence Analyst

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