JOB SUMMARY

Calero, the leading technology expense management solution for complex enterprises, is looking for a Data Analyst in their US office locations or remote. Reporting to the Functional Work Center Manager, Invoice and Data, you will create and submit AP files to the customer(s) for payment in line with SLA/KPIs. You will be responsible for interacting with customer(s) and carrier(s) relating to invoice processing to resolve any items which prevent completion. You will also escalate open items to Service Operations Manager to resolve with appropriate Calero finance resource.

ESSENTIAL JOB RESPONSIBILITES

Make sure proper, timely and accurate invoice processing for assigned group of customers
Implement customer requirements for GL Coding and Cost Allocations
Partner with the carrier(s) to resolve billing disputes, manage and resolve disconnection notices
Connect inventory information created from billing and/or provisioning details to support entire inventory
Partner with Service Operations Manager to ensure support against customer objectives and needs

EDUCATION/SPECIAL LICENSES OR CERTIFICATION

Bachelors’ degree in accounting, math, or analytical related field, preferred but not required

EXPERIENCE

1-2 years’ Experience in accounting, finance or data entry type roles preferred

SKILLS

Excellent customer service skills
Attention to detail
Agility to fast paced environment
Ability to prioritize and manage multiple responsibilities
Demonstrates a sense of urgency and ability to meet deadlines

COMPETENCIES

Excellent verbal, written, and non-verbal communication skills
Lead by example by maintaining strong ethics, values, trust and integrity
High emotional intelligence and critical/forward thinking
Action oriented, results driven, and ensures accountability
Customer Focused
Quality decision making
Analytical skills
Organizational skills and planning/priority setting
Excellent ability to work collaboratively and confidentially with all levels in the organization

The hourly wage for this position is $18.00. It is important to Calero that potential candidates for this position understand that compensation depends on numerous factors including the geographic location where the role will be performed, skills required, experience, complexity, travel, and market rate. Calero aims to reward performance and attract top talent with competitive, fair pay, and benefits. Please note that the top of the pay range represents exceptional, and/or senior level positions, that meet all required qualifications. Actual offers take candidate's knowledge, skills, abilities, and experience into account. Base Pay is just one component of the total compensation package for employees. Other rewards vary by position and location.

Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.

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Data Analyst

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