Job Description

Position Description

Department: Campus Energy, Utilities & Operations

Payroll Title: Program Operation Analyst (E S 9)

Working Title: Data Analyst

Job Code: 11685

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty.

UW Facilities manages the University’s buildings, infrastructure and land, with more than 1,100 employees in a variety of fields. The Asset Management group includes Capital & Space Management, Real Estate, Sustainability and other teams responsible for planning and workload management. The Operations group includes Project Delivery, Maintenance & Construction, Campus Energy, Utilities & Operations, Building Services, Transportation Services and Safety. Supporting these groups are the Business Intelligence & Information Technology group and the Finance & Administration group.

Position Purpose

The Program Operation Analyst will work across a diverse spectrum of UW Facilities business, operational units, and campus-wide partners to recommend and implement solutions for UW Facilities’ energy management platform based on statistical and data analysis. A platform which directly affects the quality and efficiency of utility services, the sustainability of the Seattle Campus and UW Facilities ability to comply with local, state, and federal regulations. To achieve those outcomes there is a need for a dedicated data analyst to support this growing platform and documents functional requirements, user interaction requirements, non-functional requirements, system capabilities and specifications that will better inform operational performance metrics. The Program Operation Analyst will provide invaluable support and guidance to the operations and maintenance units in UW Facilities that rely on this information.

Primary Duties and Responsibilities

Application Administration 30%

Design, develop, configure, recommend, and implement features, customizations, and product functionality improvements for systems supported by this position.
Perform requirements gathering with customers and stakeholders to support the collection, organization, analysis, and distribution of campus wide energy data.
Implement processes and procedures for the successful integration of new large data sets.
Develop written procedures and program implementation documentation for users and online support resources.
Provide user training and support for campus-wide solutions and serve as an advocate and subject matter expert for supported applications.
Support regular application and license upgrades of vendor provided solutions.

Business Support and Related Duties 30%

Regularly meet with energy partners throughout the University to refine system roadmaps and develop resolutions to latent issues affecting energy data management.
Develop and maintain important working relationships with current or potential UWF business partners, clients, and users on campus.
Support the creation and maintenance of the system and component design standards published by UW Facilities.
Engage with other University Partners (UW-IT, HFS, etc.) to strategize around service alignment.
Maintain familiarity with key enterprise application needs and review implementations from peer public institutions or related private sector partners. Using this information recommend improvements to the quality of supported systems.

Data Analysis/Process Improvement 30%

Demonstrate a holistic understanding of business needs and the ability to conduct CEUO assessments and reporting.
Analyze a wide range of data integrations between internal and external applications.
Implement new features in existing technologies.
Ensure data set integrity/resilience to create quality data.
Work with system owners and UW-IT network engineers to ensure secure and reliable device communication.
Serve as a technical liaison between system owners and OT vendors.
Analyze current processes and identify opportunities to improve.
Communicate process improvement opportunities to CEUO leadership.

Other Responsibilities 10%

Status reporting on work and progress for BIT and UWF leadership.
Design and develop reports using SSRS (MS SQL Server Reporting Services), Tableau, or other external report creation tools
Support the management and development of student interns hired into the Operational Technology team.

Core Competencies

Demonstrate personal integrity and trustworthiness.
Manage stressful situations and change priorities effectively.
Anticipate, recognize and resolve problems.
Be responsible and accountable.
Use organizational skills and pay attention to details.
Maintain a positive, optimistic, and success-oriented attitude.
Exercise professionalism, which includes being tactful and courteous.
Exhibit a professional work ethic.
Continuously promote a safe work environment.

Education & Experience

Required

Bachelor’s degree in information technology, computer science, Engineering, physical sciences in engineering, information sciences, facility engineering, or equivalent experience.
3 years of experience administering an enterprise data management platform, preferably in the energy or utility sector.
Proficiency in SQL with experience creating complex queries, stored procedures, functions, triggers, and report writing/creation/modification.
Experience designing and structuring relational databases and organizing asset frameworks.
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
Experience as a systems administrator (standing up virtual servers, setting firewall rules, managing updates and backup policies, etc.).
Demonstrated strong written/oral communication skills, technical documentation skills, and status reporting.
Positive interpersonal skills that include collaboration, taking different perspectives, and listening.
Related technical customer service experience.
Experience working with clients to understand and translate their requirements.

Equivalent education/experience will substitute for all minimum qualifications except where there are legal requirements, such as a license/certification/registration.

Desired

Experience with higher education processes, applications, and systems; familiarity with a complex large research university.
General knowledge of building automation systems and their purpose in a facility setting.
Experience with the AVEVA (formerly OSIsoft) PI System or other data management system built specifically to collect, store, and manage sensor and time series operational data.
Experience in the support of building controls system integration and commissioning activities for building automated control systems (ideally those provided by Johnson Controls, Siemens and/or Alerton) or other operational technologies (e.g., BMS, BAS, DDC, lighting controls, access controls etc.).
Experience managing security for industrial controls systems and data particularly as it pertains to the operation of a utility plant.
Experience writing technical design standards for Operational Technology or Internet of Things devices and/or systems.
Ability to build and maintain relationships with clients and customers including communicating technical issues for non-technical audiences.
Report writing skill set using SQL Server Reporting Services (SSRS) or Tableau.
Experience with cloud-based enterprise applications and infrastructure.
Experience working in a diverse culture supporting higher education.
Experience with multitasking, dealing with ambiguity, and time management.

Conditions of employment

Must be able to work outside normal and regular business/office hours and working days to fulfill responsibilities of this position.
Requires the ability to work in both office and field environments, using personal protective equipment (PPE) and safety equipment as required.
Must be able to work in mechanical/electrical spaces, including utility tunnels, outdoors, and confined spaces and around operating equipment such as boilers, pumps and transformers.
Must be able to work in a non-smoking environment.
Regular and predictable attendance.

Compensation, Benefits and Position Details

Pay Range Minimum:

$86,376.00 annual

Pay Range Maximum:

$119,328.00 annual

Other Compensation:

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is proud to be an affirmative action and equal opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .

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