About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University-

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary

The Data Analyst serves as a vital partner in guiding student success and enrollment focused departments toward data informed decision making. This role is a key liaison between Student Success, Institutional Effectiveness (IE), Information Technology (ITS), the Division of Enrollment and Student Affairs and Academic Affairs. The data analyst is responsible for developing and improving processes through data analysis and visualization. The data analyst collects and analyzes institutional data from various sources to identify trends in student performance, retention, and graduation. Reporting directly to the Associate Vice President for Student Success, the data analyst is responsible for creating and maintaining a variety of deliverables, including dashboards and reports, for both SEM units and senior leadership. A core responsibility is promoting data literacy by training stakeholders and communicating actionable insights and recommendations at key leadership meetings. The analyst collaborates closely with ITS and IE to ensure data accuracy, compliance with governance standards, and overall process efficiency.

Responsibilities

The duties include but are not limited to:

DATA COLLECTION AND MANAGEMENT: Gather and support the governance of data from various sources, such as learning management systems, student information systems, and surveys to track student performance and success metrics. Collaborate with IE to ensure analytics tools are compliant with institutional data governance, regarding user access within business intelligence environments. Partner with respective Data Steward(s) and Data Governance Coordinator in IE to validate and document data deliverables (e.g., dashboards) within Data Cookbook, ensuring data accuracy and compliance with AU's data governance framework. Collaborate with IE to ensure that analytics tools follow institutional data design standards and are included and up-to-date on AU's Analytics Roadmap. Collaborate with IT to improve data integrity and availability within business intelligence solutions sourced from data warehousing.

DATA ANALYSIS: Apply statistical and analytical techniques to identify trends, patterns, and key factors related to student success, retention, and graduation rates. Analyze data against research questions/hypotheses and use critical-thinking skills to develop the most appropriate methodologies and solutions. Conduct exploratory analyses on data to find actionable insights using appropriate methodologies.

REPORTING AND VISUALIZATION: Create reports, dashboards, and visualizations to present data findings in a clear and concise manner, enabling stakeholders to make data-driven decisions. Develop dashboards, queries, and data analyses for SEM unit to improve their business processes and operations. Analyze unit-specific, institutional, and external data to develop deliverables for senior leadership, allowing them to track SEM performance. Updates data deliverables on a regular schedule. Responds to assigned ad-hoc requests via the Institutional Data Request process.

DATA INTERPRETATION AND ACTIONABLE INSIGHTS: Translate data into actionable insights that inform student success programs, interventions, and policies. Analyze, interpret, and summarize data that deliver actionable insights and empower decision-makers to achieve goals outlined in the SEM Plan.

DEVELOP WAYS IN WHICH ALL TECHNOLOGIES CAN BE USED: Develop ways in which all technologies can be used to their fullest potential in an effort to meet the ever-changing technology-oriented needs of enrollment growth and student success focused departments. Help find solutions using these technologies for problems as they are encountered as well as being proactive in new development. Collaborate with peer institutions to gain additional knowledge that can be applied to improving our own processes. Counsel and train staff on processes.

COLLABORATION AND COMMUNICATION: Work with faculty, staff, and administrators to understand their data needs and communicate findings effectively. Promote data literacy by training SEM units and their immediate stakeholders, such as Department Chairs, to interpret data deliverables, and provide guidance on new and updated dashboards, analyses, and queries to ensure they can effectively use the information. Promote data literacy by communicating actionable recommendations and key insights from senior leadership data deliverables at cyclical leadership meetings such as President's Cabinet, Provost's Cabinet, and the Deans Council. Communicate data availability and updates from respective SEM unit to AU Data Community to promote awareness and support the SEM Plan goals. Summarize and communicate results effectively in a variable of formats including executive summaries, reports, dashboards, and data visualizations.

PROCESS IMPROVEMENT: Identify areas for improvement in data collection, analysis, and reporting processes to enhance efficiency and accuracy. Collaborate with respective unit's SIS Functional Analyst to promote data accuracy, user access, and coordinate data collection needed for data deliverables (e.g., dashboards, analyses, reports, slide decks). The Data Analyst is not expected to work directly in the data system (e.g., Banner, Slate) as the SIS Functional Analyst is.

MAINTAIN AWARENESS OF DATA PRACTICES AND TRENDS: Stay informed of emerging technologies, methodologies, and best practices in higher education analytics, ensuring Augusta University remains at the forefront of data-driven student success strategies.

OTHER: Perform all other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university and three years of experience in data analytics, information systems, institutional research, or other directly related field to include higher education functional units.

Preferred Qualifications

Master's degree from an accredited college or university in a related field of study. Experience in higher education, project management, and advanced analytics. Experience using predictive modeling and sentiment analysis. Experience working with statistical and survey software.

Knowledge, Skills, & Abilities

KNOWLEDGE
Capable of project management and maintaining momentum toward completion.
Knowledge of research design, statistical methods, and data modeling.
Proficiency in Microsoft Office Suite and data analytics tools: SQL, R, Python, Power BI, Tableau.
Familiarity with business intelligence practices and trends in higher education.

SKILLS
Strong organizational skills with attention to detail.
Excellent written, verbal, and presentation communication skills.
Professional demeanor that earns trust and respect from colleagues and leadership.
Strong analytical and critical thinking skills to interpret complex data sets.
Skilled in conducting online research and synthesizing findings.
Skilled in multitasking across various projects and initiatives.

ABILITIES
Ability to prioritize tasks and manage multiple, conflicting deadlines.
Self-motivated with the ability to work independently under pressure.
Demonstrates sound judgment and reliability in meeting deadlines.
Ability to build and maintain effective relationships with senior leadership, faculty, staff, and varying stakeholder groups.
Collaborative mindset with the ability to work well in team environments.
Ability to troubleshoot and resolve data-related issues.
Thoughtful and mature approach to problem-solving and decision-making.

Ability to maintain confidentiality.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of the normal business hours may be required)

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today! https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

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Data Analyst

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