Role: Implementation Consultant

Employment Type: W2 hourly, consulting capacity under EvolveUp

Location: Austin Texas (Remote)

Client Type: Professional services organization with centralized resource management and cross-functional staffing needs

Mission

Lead a structured evaluation of a client’s Resource Management function, translate findings into a requirements-driven RFP, and serve as client-side implementation support through vendor selection, configuration, testing, and go-live. The aim is to reduce manual work, increase staffing accuracy, and accelerate time to staff projects with the right skills.

What you will do

Discovery and current-state assessment

Plan and run stakeholder interviews across resource management, delivery channel leaders, sales/order intake, and affected departments to map how people are staffed onto projects and how work flows between teams
Document and build workflows for processes, roles, skills, data sources, spreadsheets, and surrounding systems to understand the full ecosystem before tool selection.
Quantify waste and friction by persona and department, including meeting time, spreadsheet work, handoffs, and rework; document baselines that will inform ROI and change impacts
Produce high-fidelity process maps and swimlanes for staffing requests, availability, approvals, skills matching, and integrations.

Requirements, RFP, and selection

Translate process and data findings into a structured requirements set and scoring model.
Draft the RFP using EvolveUp framework and manage vendor responses, scoring, and finalist diligence; coordinate with Project Manager for milestones and comms
Recommend the right tool based on functional fit, integration readiness, implementation approach, and total cost.

Client-side implementation support

Serve as day-to-day client partner while the vendor performs implementation.
Drive data preparation and migrations from worksheets into system, coordinate UAT, log defects, validate integrations, and support go-live readiness and hypercare with the client’s resource manager and PM
Provide clear KPI handoff, and documentation for sustainable operations.

What you bring

3+ years in one or more of the following: professional services operations, workforce planning, resource management, business systems analysis, or implementation consulting.
Demonstrated experience conducting stakeholder interviews, mapping processes, and turning findings into requirements and selection criteria.
Hands-on UAT and client-side implementation assistance with SaaS tools.
Strong analytical skills for time studies, utilization analysis, and ROI modeling.
Excellent facilitation and written documentation skills.
Nice to have: exposure to Professional Services Automation tools or resource management platforms and adjacent systems like HCM, timekeeping, finance, and project management.

Engagement details

All work is virtual; typical project duration 6 to 8 months from assessment through go-live
You will partner with an EvolveUp PM and one Implementation support consultant for cadence and deliverables; role scopes from evaluation to selection to client-side implementation support

Job Type: Contract

Pay: $40.00 - $55.00 per hour

Expected hours: 35 per week

Work Location: Remote

EvolveUp LLC

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