Job Information

Title: Behavioral Health Operations Data Analyst

Department: Operations

Status: Salary

Position: Administration

Classification/Category: Exempt
Location: Administration
Reports To: AVP of Behavioral Health

Direct Reports: None

Behavioral Health Operations Data Analyst is an entry-level position that will provide administrative support and analytic data needs to the Behavioral Health Operations Department of Kintegra in the following areas: productivity, laboratory data, quality metrics, grant reporting, patient statistics, template and show rates, overtime, clinic supply spending, etc. This position will review data for operational impacts, patient improvement and impact, develop/maintain reports from the data and recommend areas of improvement to management, and will assist with general administrative functions in support of the department. Due to the nature of this position, the Clinical Operations Data Analyst and Administrative Support staff will ensure confidentiality when completing key responsibilities.

Minimum Qualifications

Strong math skills and critical thinking.
A high level of proficiency in statistical and analytical software programs, including but not limited to: Smartsheet, Tableau, Advanced Excel (Pivot Tables, Macros, etc.) as well as other Microsoft Office applications, such as Word, Outlook, and PowerPoint.
Attention to detail and problem-solving skills.
Ability to multitask, organize and self-prioritize daily tasks.
Customer service skills with all levels of personnel.
Must be able to work flexible hours on occasion.

Education: Bachelor’s Degree in related field or equivalent experience required. Database management and data analyses also required. Healthcare experience preferred.

Certification(s)/Licensure: None

Key Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Analyze clinical operations data and draw conclusions as to what it means.
Develop/maintain reports that detail the conclusions developed from that data.
Identify opportunities for improvement within clinical operations using data trending.
Develop graphical presentations of data that can be used to illustrate findings clearly.

Assist with preparing, editing, and formatting documents for departmental needs.
Support/Attend clinical operational meetings.
Document activities and record information related to a specific area of interest
Work with other departments within the organization on various projects or tasks that support overall clinical operations.
Other duties as assigned

Kintegra Health Core Requirements

Patient First – An approach to care that holds primary, the well-being and desires of the patient
Build not Blame – Focusing first on finding fault with the process rather than the person
Integrity and Honesty – Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers
Cooperation and Flexibility – Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description
Culturally Sensitive – Always working toward increasing one’s ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one’s own culture.

Kintegra Health is a is a community sponsored, family-centered provider of health care, health education and preventive care services without regard to the ability to pay. We screen potential employees ensure alignment with our core requirements followed by the requisite position skills set. In doing so we need staff committed to this mission who do their best to live and work the characteristics of our core values as we strive to care for the ever-increasing members of the communities we serve. Our goals are:

To provide continuing comprehensive and accessible primary care services to individuals and families of all economic levels within Gaston County.
To provide primary care services to meet the physical as well as social health needs of individuals and families, promoting health maintenance, providing timely diagnostics, treatment and referral services.
To emphasize preventive care through patient and community education to help individuals become aware and responsible for their own health behaviors.
To employ an interdisciplinary team approach in collaboration with other community providers to provide a continuum of appropriate patient/family-oriented care in a cost-effective manner.

Kintegra Health

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Behavioral Health Operations Data Analyst