Job Summary
Technical Support Specialist

Boise, ID

Position Overview
We are seeking a skilled Technical Support Specialist to join our enterprise support team. The ideal candidate will bring strong technical expertise, excellent communication skills, and a proven ability to resolve complex issues in a fast-paced environment. This role offers the opportunity to work on cutting-edge technologies while supporting mission-critical systems in a collaborative setting.

Qualifications

Associate’s degree in Computer Science, Information Systems, or equivalent experience
Minimum 3 years of enterprise-level technical support or break/fix troubleshooting experience
Proficiency in SQL, HTML, and CSS; working knowledge of JavaScript a plus
Familiarity with HL7 FHIR standards preferred

Key Skills & Attributes

Excellent written and verbal communication; able to serve as a trusted advisor to customers
Strong analytical and problem-solving skills with attention to detail, especially on escalated issues (level 2+)
Professional, adaptable, and team-oriented with proven ability to collaborate across functions

Preferred Experience

Exposure to EHR systems such as Epic, Meditech, Cerner, or Allscripts
Hands-on experience with cloud-based SaaS or DaaS platforms

Why Join Us?
This is an opportunity to advance your technical career while contributing to impactful solutions in the healthcare and technology space. You’ll work alongside a dedicated team with opportunities for professional growth and development. #phaxistech

Job Type: Contract

Pay: $34.56 - $35.00 per hour

Expected hours: 40 per week

Ability to Commute:

Boise, ID 83701 (Preferred)

Ability to Relocate:

Boise, ID 83701: Relocate before starting work (Preferred)

Work Location: In person

PHAXIS

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