SORRY, NO CTC'S OR H1-B TRANSFERS ON THIS ONE AND MUST BE LOCAL TO CHARLOTTE

Sr. Data Analyst

Duration- 12 Months

Location-Charlotte, NC

Hybrid- Monday/Thurs/Fri in office

Pay- 60-$70

Job Overview:

The consultant is responsible for business activities for the Customer Experience & Operations Analytics Team within various company's departments.
Serve as an expert in translating complex data into key strategic insights and valuable actions.
Business Intelligence Data Visualization Lead Analysts develop and test heuristics, create and run models, perform data exploration and data mining to present valuable data trends and discoveries to other data scientists, business stakeholders and managers at various levels.
Create business intelligence, dashboards, visualizations, other advanced analytics reports, and presentations to adequately tell the business narrative and offer recommendations that are practiced, actionable, prioritized based on material impact, in addition to being well-supported by analytical models and data.

Responsibilities:

As a Data Visualization developer and analyst, you will be responsible for building the Customer Service and Experience, Operations teams visual analytics using Microsoft Power BI.
Support the rebuild of PBI reporting to support Piedmont Natural Gas (PNG) and Energy s launch of their cloud-based contact center platform (Genesys / Elevate 360)
Work with stakeholders to understand requirements, plan and deliver dashboards/reports that delight users
Create user-friendly and dynamic dashboards and reports.
Identify trends and outliers and come up with data discovery using solutions developed.
Identify pain points faced by stakeholders and develop the data visualization solutions that addresses their needs
Create reports with KPIs, heat maps, scatterplots, bar charts, slicers, drill down, drill up etc. features and possess understanding of when to use them.
Collaborate with stakeholders, business partners, colleagues, developers, and business analysts to deliver high quality value-adding analytics solutions
Effectively present work to users and business leaders
Install, setup, test, demo Power BI workspaces, datasets, dataflows, dashboards, reports, schedules, APIs.
Ability to use SQL for data wrangling and effectively transform the data to be consumed into Power BI.
Champion user trust of reporting and ad hoc information by upholding accuracy and integrity of all datasets through exploration, validation, and correction
Contribute as a lead team member for special projects

Required Qualifications:

Graduation from a four-year college or university with a degree in statistics, mathematics, physics, engineering, computer science, or management of information systems.
Independently assess complex situations, identify root causes, and develop effective solutions with minimal guidance.
Be eager to learn new concepts quickly
Have a strong command of SQL, Power BI, Power Automate, Power Apps, Power Point, Excel
Create efficient and effective data models in Power BI
Excel in clearly communicating with stakeholders and partnering with cross-functional teams to define Power BI reporting requirements to achieve strategic goals
Be comfortable presenting reporting and analyses with leaders
Have AWS Redshift, A3S experience
Work experience in addition to degree: 6+ years
Experience designing, developing, and testing data visualization solutions, with an emphasis on data modeling and dashboards
4+ years of experience developing Power BI reports
Expertise in DAX and SQL
Command of Power App and Power Automate
Working knowledge of statistics, programming and predictive modeling.
Working knowledge of code writing.
Excellent verbal and written communication skills as well as the ability to bridge the gap between data science and business management
Exceptional organizational skills and detail orientation
Focus on data integrity and accuracy

Preferred Qualifications:

6+ years of experiencing designing, developing, and testing data visualization solutions, with an emphasis on dashboards
4+ years of experience developing Power BI reports, web service, data flows, DAX.
Understanding of and ability to use programming languages like Python, SQL (Structured Query Language)
Power Automate and Power App experience
Desire to present analyses and recommendations to key stakeholders
Strong critical thinking skills and the ability to relate them to the strategies, processes, products or services the company is focused on
Data mining knowledge that spans a range of disciplines
Strong exploratory analysis skills
Knowledge of basic and advanced prediction models

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