Data Analyst

MSX International • Full-time • Southfield, Michigan, United States • $65k - $70k / year • 2d ago

Company Description

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

Job Description

This position is responsible for designing, developing and maintaining business data and statistical models that allow for insights into customer data. This is a Technical Data Analyst role. The candidate would be expected to help develop analytic reports and dashboards for existing business and new opportunities.

What Your Day-to- Day Responsibilities Include:

Develop insightful KPI reporting dashboards to drive decision-making and performance tracking
Develop reports and dashboards via data mining analytics and reporting tools
Prepare analytics reports in presentation form
Assist in developing sound data ETL practices and processes
Conduct research and analyze special studies when needed
Create and update documentation of process flows and business rules

Maintain current reports up to date and process copious amounts of data as needed

Qualifications

Bachelor’s Degree in computer science, statistics, mathematics, or relevant discipline
1-3 years of automotive operations experience, or similar business (quick-paced environment)
Experience with data visualization tools (Tableau, PowerBI, Kibana, etc.)
SQL skills for querying relational databases
Experience with complex data analysis
Performing data manipulation and statistical analysis
Strong analytical skills with ability to understand and communicate the meaning of the data being presented
Excellent Mathematical/Statistical and Logic skills
Excellent Reasoning skills

Multi-dimensional reporting, data correlation, data analytics and data mining
Previous external client facing experience
Experience with ETL tools (SSIS, Alteryx, KNIME, etc.)

Knowledge Retention - To provide the highest quality of work, analysts must be able to learn and memorize a large amount of information.
Detail Oriented – Analysts must be able to focus on the details to identify and isolate issues.
Organizational Skills – Analysts must be organized and able to keep track of multiple projects at once.
Flexibility - Analysts must be able to handle multiple tasks at once and follow changes in priority level.
Speed - Must be able to work quickly and efficiently without sacrificing the quality of their work.
Solutions Oriented - Must be able to find workable solutions for any problems they might face.
Full Professional Proficiency in English is required
Able to complete advanced statistical analysis is required
Job requires analyzing information and using logic to address work-related issues and problems

While performing the duties of this job, the employee is regularly required to:

Call, video, email, message and communicate with dealers and co-workers

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXI, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $65k to $70k based on current experience.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.