Clinical Healthcare Business Analyst

NTT DATA • Remote (Saint Louis, Missouri, United States) • $67.66k - $89.54k / year • 6h ago

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

NTT DATA is hiring a Clinical Healthcare Business Analyst to work remote.
NOTE: This is a US based, W-2 project. All candidates will be paid through NTT DATA only.

Position Overview
We are seeking a skilled Clinical Healthcare Business Analyst to join our Process Optimization team and drive strategic improvements across healthcare operations. This role acts as a vital liaison between clinical stakeholders and the Optimization team, working closely with a Solution Architect to identify, evaluate, and prioritize process optimization opportunities. The ideal candidate will lead project intake assessments to ensure initiatives deliver maximum impact and sustainable improvements in healthcare delivery.

Key Responsibilities
Project Intake & Assessment

Conduct intake sessions with clinical departments and operational leaders
Evaluate processes for optimization qualification
Develop problem statements and scope definitions
Assess feasibility, complexity, and strategic alignment

Data Gathering & Analysis

Collect and analyze quantitative and qualitative data
Document workflows, pain points, and performance metrics
Identify inefficiencies and improvement opportunities
Define stakeholder requirements and success criteria

Business Case Development

Calculate ROI and cost-benefit analyses
Highlight intangible benefits such as patient satisfaction and staff engagement
Develop business cases to secure stakeholder buy-in
Present findings to leadership and cross-functional teams

Stakeholder Collaboration

Partner with Solution Architect to align technical and business needs
Facilitate workshops and interviews with clinical staff
Coordinate with Process Mining and Automation teams
Serve as liaison between clinical operations and optimization initiatives

Documentation & Reporting

Create process documentation, requirements specs, and project charters
Maintain intake pipeline and status reports
Develop standardized templates for project evaluation
Track and report project outcomes and metrics

Required Qualifications
Experience

3–5 years in business analysis with proven process improvement success
2–3 years in clinical healthcare (hospital, health system, or healthcare tech)
Experience with clinical workflows, operations, and regulatory requirements
Familiarity with project intake and business case development

Education & Certifications

Bachelor’s degree preferred (Business, Healthcare Admin, Industrial Engineering)
Six Sigma Green/Black Belt preferred
CBAP or PMI-PBA certification a plus
Healthcare-specific certifications or training preferred

Technical Skills

Proficiency in Visio, Lucidchart, or similar tools
Advanced Excel for data analysis and financial modeling
Experience with project management tools
Familiarity with EHR, PACS, LIS systems
Knowledge of HIPAA, Joint Commission, and other regulations

Core Competencies

Strong analytical and critical thinking skills
Excellent communication and presentation abilities
Deep understanding of clinical workflows and healthcare operations
Change management experience
Collaborative and cross-functional team player

Preferred Qualifications
• Experience with Lean methodology and continuous improvement

Knowledge of healthcare quality metrics and performance frameworks
Familiarity with process mining tools
Experience with RPA and automation opportunity identification
Background in healthcare consulting or optimization roles

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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