About Citizen
Citizen is the #1 public safety app in the US, used by over 15 million people across 60+ U.S. cities to stay safe and informed in real time. Every alert is sourced directly from verified 911 data or live user reports. People have used Citizen to evacuate from fires, recover missing children, and get emergency help in under two minutes.
We Offer Two Core Products
- Citizen (free): Real-time alerts, live incident maps, and community broadcasts
- Premium ($20/mo): Connects users 24/7 to a trained safety agent who can track them, contact emergency services, and alert loved ones
Our mission is simple:
Protect the World. We're building the first global safety network where people protect each other — instantly and transparently. We've raised $100M+ from Founders Fund, 8VC, and Greycroft, and we're hiring builders who want to work on problems that matter.
About The Role
As a Data Scientist, you will be a key partner and data steward to product managers, engineers, and designers, driving data-informed decision-making across the Citizen experience to improve users’ safety. You’ll be responsible for uncovering actionable insights, measuring feature impact, and advocating for best practices surrounding data. This is a hands-on role that blends analytics rigor with strong product intuition and a passion for improving user experience through data.
Key Responsibilities
- Analyze user behavior and product usage to identify trends and opportunities for product growth and engagement
- Effectively translate data into clear, actionable recommendations to define the product roadmap and to make feature improvement decisions
- Partner with Product, Engineering, and Design to guide strategic decisions
- Design and analyze experiments to measure feature impact and recommend ship decisions
- Advocate for best practices in data usage, experimentation, and metrics reporting to ensure accuracy and reliability
- Build data pipelines and develop dashboards and self-service tools to aid stakeholders
Required
Qualifications & Skills
- 2–4 years of experience in a data science or product analytics role.
- Proficiency in SQL and at least one scripting language (e.g., Python or R).
- Strong understanding of statistical analysis, causal inference, and experimentation design
- Experience with BI tools (e.g. Tableau, Sigma) and data platforms (e.g., Bigquery)
Preferred (Nice-to-Have)
- Understanding of data modeling and ETL pipelines.
- Previous experience as Product DS working on product driven start-ups
- Master's or Ph.D. Degree in a quantitative field
Salary Range
This role offers a base salary of
$150,000–$175,000 per year, plus equity.
Compensation & Benefits
We offer competitive salary, equity, and a full benefits package, including:
- 100% employer-paid medical, dental, and vision for employees
- Unlimited PTO
- Up to 14 weeks paid parental leave (for all parents)
- Monthly tech stipend
- Free mental health support
- Hybrid work environment + catered lunches (NYC HQ)
Diversity, Equity & Inclusion at Citizen
Citizen is an equal opportunity employer. We’re building a team that reflects the diversity of the communities we serve — across race, gender identity, sexual orientation, age, ability, and background.
We know that diverse teams make better decisions and build more effective products. If you don’t meet every listed qualification, we still encourage you to apply. Skills, potential, and lived experience matter.
