About Harris County and Universal Services:
Harris County Universal Services (Universal Services) is transforming the way the County does business and is seeking a Sr. Business Analyst to join our team.
Universal Services is the enterprise IT solutions center for the departments and offices of Harris County, providing Information Technology, Public Safety and Justice Technologies, 311 Constituent Engagement Services, Fleet Services, and Records and Information Governance Services.
Harris County is the third largest and most diverse county in the nation, with a population of more than 4.7 million. Harris County Commissioners Court, the County’s governing body, directs a budget of more than $4 billion providing essential services including flood control, infrastructure, healthcare, housing, and justice administration.
This is a great time to join Universal Services as we enhance critical services to Harris County residents and internal customers.
Position Overview:
Serves as a strategic partner, driving product vision and business alignment across stakeholder groups. This role leads requirement gathering efforts, manages product backlogs, and ensures successful delivery of complex solutions across projects and teams.
Duties and Responsibilities:
Defines and manages product vision, roadmap, and release planning aligned with organizational priorities.
Leads translation of business needs into user stories and technical requirements.
Acts as product champion across internal and external stakeholder groups.
Maintains ongoing backlog prioritization and sprint readiness.
Guides Business Analysts and supports cross-functional collaboration in agile and hybrid environments.
Anticipates and mitigates product risks; manage expectations across business and IT.
Contributes to architectural and technical solution discussions.
Communicates product performance, KPIs, and delivery status to leadership and stakeholders.
Engages in the complete systems development life cycle of designing, coding, testing, implementing, maintaining, and supporting application software to ensure on-time delivery and within budget.
Participates in component and data architecture design, performance monitoring, product evaluation, and buy versus build recommendations.
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Education:
Experience:
Five to seven years of related experience
Experience in systems analysis, design, and a solid understanding of development, quality assurance, and integration methodologies
Familiarity with purchasing IT equipment and services
Strong technical fluency with SQL, system integrations, and agile tools (such as Azure DevOps).
Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained or stored either manually or electronically (i.e. custodian, maintenance).
Automatic Disqualification:
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Convictions, probation, or deferred adjudication for any Felony, and any Class A Misdemeanor
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Convictions, probation, or deferred adjudication for a Class B Misdemeanor, if within the previous 10 years
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Open arrest for any criminal offense (Felony or Misdemeanor)
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Family Violence conviction
NOTE: Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
