The Short Scoop: Bring data to life for customers who depend on reliable insight. As a Business Intelligence Analyst, you’ll own the health, accuracy, and performance of complex data pipelines while building trusted relationships with customers. This is not a “ticket-and-pass-off” role - you’re the linchpin who diagnoses, solves, and ensures lasting fixes that keep business intelligence flowing.
Location: Must reside in the United States.
Strong preference for candidates located in the greater Chicago, IL area.
Work Authorization: Applicants must be U.S. citizens or lawful permanent residents (Green Card holders).
Why This Role Is Worth Your Time
- Full ownership of analysis, troubleshooting, and long-term solution delivery—no hand-offs or forgotten tasks
- Real-world impact supporting organizations that rely on your data integrity and technical judgment
- Career growth built in: master the role within two years and step toward software development, configuration, consulting, or support leadership
- Projects involving SQL, Power BI, data connectors, software upgrades, VMs, and VPN configuration
- Autonomy balanced with collaboration in a company that values initiative, accountability, and learning
The outstanding benefits package includes the following
Benefits: Key to the health and well-being of all employees is knowing you have insurance that takes care of you and your family. This company knows and understands that. Benefits: medical, dental, vision and a 401k (waiting period)
Compensation range: $75,000 to $90,000 annually
What You’ll Be Doing
- Monitor and maintain customer data integrations to ensure accuracy and timely BI delivery
- Diagnose and resolve data processing issues using intermediate T-SQL on Microsoft SQL Server
- Apply and verify software upgrades, patches, and point releases in production environments
- Manage multiple cases with attention to detail, clear prioritization, and full follow-through with proactive communication
- Confirm status and resolutions directly with customers before closing cases
- Identify and implement process improvements for greater efficiency and reliability
About You
- Be able to do the job as described.
- Degreed and2–5 years of professional experience with a strong foundation in SQL and data systems.
- Strong organization and the ability to manage your work independently.
- Confident working across VMs, VPNs, and Windows-based production servers.
- Energized by mastering complexity - your curiosity and focus drives results and growth.
- Communication is part of your success plan, with your boss, your teammates and customers via, email, phone call, and documentation.
How To Apply: We’d love to see your resume, but we don’t need it to have a conversation. It is as easy as one, two, three! Send an email directly to me, teambradley123 (at) gmail (dot) com and tell me why you’re interested. Message me here on LinkedIn. If you do have your resume ready to go, apply now on this site.
Setting Expectations: We’d love to help every single person who is interested and applies to this role. Unfortunately, too many people apply who don’t appear capable of doing the job. We apologize in advance, however, we will not be able to respond directly to all submissions.
Sponsorship is not an option for this role.
This client is an Equal Opportunity Employer
This is a REMOTE ROLE!
TBI Id No: JO#25-14057, Business Intelligence Support Analyst / Business Intelligence Operations Analyst
