JOB DESCRIPTION
The
main focus of the Business Analyst is to assist and support the
Manager, Revenue Partnerships in the administration, reporting,
analysis, and operations of the revenue generating categories. Revenue
generating categories include telecom, renter's insurance, third party
laundry, rooftop antennas, and others. Some of the key responsibilities
include: collecting, synthesizing, and reporting on external and
internal program metrics; making decisions directly impacting program
operations; preparing summary highlight presentations on the progress of
key initiatives; conducting current-state analysis across designated
categories; managing vendor relationships and expectations; auditing
vendor compliance and invoicing; front-end involvement in initiatives;
and direct impact on ancillary revenue. This position will support these
programs on a day to day basis to ensure that they are running
optimally and we are meeting our ancillary revenue goals.
WHO YOU ARE
- Knowledgeable, Analytical, and Intellectually Curious.
You've
got strong quantitative skills and are comfortable analyzing data sets,
spotting trends and synthesizing relevant observations. You like
thinking outside the box to come up with innovative points of view.
You're inherently interested in the "why" so that you can identify
opportunities that represent unconventional solutions to the problems
you are trying to solve. - Organized and Confident.
You
are flexible, composed, and able to prioritize multiple tasks and
deadlines simultaneously, while confidently interacting with a variety
of individuals, across all levels of the organization. You handle
pressure well and do so with confidence. - Solution and Results-Oriented.
You demonstrate an inherent sense of urgency to drive great results, while being precise in executing your work. - Strong Communicator.
Your
writing and speaking skills are clear, articulate, and effective,
demonstrating your ability to interact with all levels and various teams
within the organization and be understood. In addition, you're skilled
in compiling and delivering presentations that help to coordinate
efforts. By delivering clear communication, you help to ensure that
projects stay on time, deliverables meet budget, and key stakeholders
are aware of project statuses. - A Trusted Team Player.
You
enjoy partnering with others and build constructive working
relationships that foster the collaboration necessary to deliver great
results. You are accountable to your teammates and follow through on
commitments. - Passionate. Motivated. Eager to Learn.
You
are resourceful, ask smart questions, challenge the status quo, and
regularly seek to understand. You invest extra energy to reach your
goals. And when a special project arises, you volunteer!
WHAT YOU'LL DO
- Direct and perform data collection and management
,
conduct performance trending and data analyses, produce management
reports, help to make decisions to address problems and issues, and
provide broad support for assigned categories. - Create presentations and relate communication
to highlight summary program/project results to key internal and external stakeholders. - Responsible for preparing ad hoc analysis on program results
, including (but not limited to): areas of risk, action items needed, key opportunities for improvement, etc. - Manage vendor relationships and day-to-day program functions
ensuring desired Property Operations outcomes and goals are met. - Serve as a go-to liaison for internal customers and external vendors
to resolve large-scale or complex requests, questions, issues, etc. - Conduct audits of vendor invoicing, pricing, and other contract requirements
to ensure compliance. - Suggest process improvements
that
result in better visibility and more effective management of resources
and/or reduced costs and directly implement those recommendations. - Develop and maintain complex databases and trackers
of vendor and property data, open issues, program changes, project implementations, etc. - Prepare periodic reports
for accounting, internal audit, and senior management. - Support special projects and ad hoc requests,
as needed.
PREVIOUS EXPERIENCE & REQUIREMENTS
- Bachelor's
Degree with an emphasis in business or economics preferred, plus 2+
years previous professional experience in analytical, operational or
property management roles.
- Knowledge of renters insurance and/or telecom preferred.
- Must
demonstrate a high degree of flexibility, intuitiveness, conceptual
thought processes, and exemplary organizational skills to support
numerous existing projects and new business initiatives.
- Analytical
skills are necessary, with proficiency in Excel and Google
Applications. Power Query and Access preferred. Experience with Essbase
is also preferred.
- Demonstrated ability to quickly master
additional data collection and data management software. Comfortable
utilizing and learning new technologies.
- Strong verbal and
written communication skills with the ability to interact effectively
with all levels of the organization and translate numerical/technical data into clear written, verbal, and presentation communications.
PrimaryLocation Chicago, IL, United States ABOUT THE TEAM We are
currently seeking a creative, organized, and analytical Business
Analyst. Revenue Strategy to join our team in our Chicago office. The
main focus of the Business Analyst is to assist and support the Manager,
Revenue Partnerships in the administration, reporting, analysis, and
operations of the revenue generating categories.