About Us

USG eCampus is a service unit of the University System of Georgia. We facilitate the development and delivery of high-quality, affordable, and accessible online learning experiences while supporting strategic system-level initiatives to enrich students' lives and enhance the economic, cultural, and social interests of Georgians. Our vision is for Georgia to be the most highly-educated state in America, with graduates who utilize their knowledge and skills to make Georgia the most desirable place to live.

Location

Our campus is located at 1601 Maple Street, Carrollton, GA 30118.

Faculty and staff members are expected to be physically present on campus as needed to support the in-person educational experience and on-campus vitality at the University of West Georgia. Depending upon teaching assignments and student demand, this could include the Carrollton or Newnan campuses.

Job Summary

The eCampus Data Analyst will serve as a vital member of the eCampus Data Science Team. The data analyst will report to the Data Scientist and Learning Analyst and will work closely with USG eCampus internal teams and USG stakeholders to understand their analytical needs, evaluate key performance metrics, and analyze trends. Perform ad hoc analyses to discover actionable information in support of strategic decision-making. Synchronize and develop complex data analysis and presentation of key metrics related to benchmarks that support program integrity and student success and outcomes in multi-institutional programs. Leverage enterprise business intelligence tools and platforms to develop informative dashboards and reports. Maintain accuracy and quality of data extracts.

Along with data analysis activities, this position will serve as a member of the eCampus Student Success Team (SST) and will engage directly with students during outreach calls and student risk reporting. Other duties are assigned as necessary.

Responsibilities

1 -
Direct support to all USG eCampus-related programs and partners in taking raw data and interpreting it to form meaningful conclusions and develop insights based on analysis. Develops spreadsheets, reports, and dashboards to deliver analytical insights to stakeholders.

2 -
Assists with data governance and document retention Develops, implements, and documents data workflows using Smartsheet or similar workflow technologies 'Administers surveys and assists in compiling survey reports

3 -
Develops and implements SharePoint sites Documents and trains eCampus staff on how to access and utilize data resources, Student engagement activities, and Student Success Team participation.

4 -
Other duties as assigned.

Required Qualifications

Educational Requirements
Bachelors Degree

Required Experience
Bachelor's degree from an accredited institution of higher learning and at least one year of experience working directly with data to develop reports, analyze data, or building data applications/workflows. Excellent communication skills and experience presenting findings. Demonstrated experience working with SQL, Excel, Smartsheet (or similar), and Qualtrics/Survey Monkey (or similar).

Preferred Qualifications

Preferred Educational Qualifications
Bachelors Degree

Preferred Experience
Bachelor's degree in a field related to computer science, data analytics, education, or the social sciences. Two or more years working in education or the social sciences. Two or more years of experience working directly with data to develop reports, analyze data, or build data applications/workflows. Demonstrated experience working with SQL, Excel, Smartsheet (or similar), Qualtrics/Survey Monkey, Tableau, and R.

Proposed Salary

$60,000-$65,000 Annually. Paid on a Monthly Basis.

Knowledge, Skills, & Abilities

ABILITIES
Ability to analyze, quantify, and present data effectively. Some evening or weekend work is required to meet deadlines.

KNOWLEDGE
Proficiency in data analysis tools such as SQL, Microsoft Office, Excel, Smartsheet (or similar), and survey administration.

SKILLS
Superior written communication skills, including spelling, grammar, and persuasion. Strong critical thinking and problem-solving skills, the ability to identify a quick and positive solution, and knowledge of FERPA and student confidentiality requirements.

Office Environment - Work normally performed in a typical interior work environment.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of West Georgia as determined by the University of West Georgia in its sole discretion; confirmation of the credentials and employment history reflected in your application materials, reference checks; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

The University of West Georgia is an equal employment, equal access, and equal educational opportunity, and affirmative action institution. It is the policy of the University of West Georgia to recruit, hire, train, promote, and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50)

Other Information

The mission of the University of West Georgia is to enable students, faculty, and staff to realize their full potential through academic engagement, supportive services, professional development, and a caring, student-centered community. The institutional mission and daily operation of the University of West Georgia are guided by our values that support our vision to be the best place to work, learn, and succeed: ACHIEVEMENT, CARING, COLLABORATION, INCLUSIVENESS, INNOVATION, INTEGRITY, SUSTAINABILITY, and WISDOM.

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eCampus Data Analyst - Associate

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