IT Business Analyst

Creative Financial Staffing • Full-time • Kalamazoo, Michigan, United States • $85k - $97k / year • 22h ago

JOB DESCRIPTION
Position: IT Business Analyst
Location: Kalamazoo, MI (Hybrid)
Employment Type: Full-Time | Permanent
Salary: $85,000-$97,000
Benefits : 23 Days PTO, 12 Paid Holidays, Medical/Dental/Vision, Pension Plan Tuition Reimbursement, Public Service Loan Forgiveness eligible

The IT Business Analyst will provide direct oversight of software development, data analysis, reporting, and process automation initiatives. In addition to supervising IT staff, you will play a hands-on role in designing and developing solutions focused on business intelligence, decision support, and data visualization to enhance the effectiveness of services provided by our organization.

Why Work For Us?

Hybrid/remote work flexibility.
Collaborative IT team.
Dedicated, community-oriented staff.
Casual Fridays and supportive leadership.

Responsibilities of the IT Business Analyst:

Team Leadership: Supervise and mentor a small but highly skilled technical team including a Senior Software Developer and a Data Analyst.
Technology Strategy: Support enterprise-wide technology initiatives, particularly in Power Platform (Power Automate, Power BI, Power Apps), SQL Server, and data visualization/reporting.
Project Management: Lead cross-functional initiatives from planning through execution using platforms such as Monday.com.
Solution Development: Architect and implement business intelligence and automation tools to streamline internal operations.
Collaboration: Act as a liaison between IT and other departments, gathering requirements and managing the software development lifecycle (SDLC).
Operational Support: Provide guidance and support to ensure data integrity, security, and operational efficiency in collaboration with infrastructure teams.

Preferred Experience of the IT Business Analyst:

Bachelor’s degree in Information Systems, Computer Science, or a related field (Master’s preferred; equivalent experience considered).
Proven leadership experience in IT, preferably in healthcare or government environments.
Strong knowledge and hands-on experience with:
- Microsoft SQL Server (complex queries, stored procedures, Table, Joins, DBA responsibilities).
- Power Platform (Power Automate, Power BI, Power Apps).
- Data visualization and reporting tools.
Familiarity with project management platforms (e.g., Monday.com).
Ability to mentor junior team members and foster professional growth.
Strong communication skills with the ability to work cross-functionally and present to non-technical stakeholders.

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