At Dealr, Inc., we’re reshaping the automotive industry with two dynamic offerings: dealr.cloud and Dealer Title Solutions (DTS). As a forward-thinking SaaS company, we provide dealr.cloud, an all-in-one management solution that’s helping independent dealerships streamline their operations and grow beyond state lines. Meanwhile, DTS, born from our rich heritage of automotive expertise, is transforming Colorado’s title and registration processes with a sleek, electronic approach.
Why join us? Our Colorado-based team is passionate, talented, and customer-focused. We’re proud to offer innovative, user-friendly software solutions that revolutionize dealership operations—whether it’s through dealr.cloud’s comprehensive management capabilities or DTS’s seamless electronic title processing. We’re growing rapidly and expanding our reach, with a stable market share and a commitment to driving continuous improvement.
By joining our team, you’ll be an integral part of our journey toward innovation, directly shaping the future of the industry and enabling dealership success every day.
Check us out:
dealr.cloud:
Dealer Title Solutions:
Product Specialist
We are looking to acquire a detail-oriented Product Specialist to help ensure the clarity, consistency, and success of everything product-related at Dealr. Working closely with and reporting to the Product Manager, this role serves as the connective hub between Product, Engineering, Sales, and Client Success, translating client needs into actionable insights, documenting how our system functions, and ensuring all teams stay aligned and informed on functionality and value.
The Product Specialist’s primary focus is to empower the Product Team by taking primary ownership of day-to-day product communication, testing, and documentation that drive effective collaboration across departments. You’ll partner closely with Client Success to debug complex issues, research product behaviors, and document how the system is designed to work – helping client-facing teams feel confident in their understanding and communication with clients. You’ll work closely with the Product Manager to foster alignment between Product, Engineering, Titling, Sales, and Client Success so that each team remains informed and aligned on current functionality, upcoming changes, and client priorities.
This position is perfect for someone who thrives on clarity, organization, and communication. This role is for someone who loves connecting dots across teams and helping others succeed through knowledge, documentation, and precision. You’ll play a creative and proactive role in driving the product forward: identifying opportunities, suggesting improvements, and helping shape solutions that solve real problems for both our clients and internal teams.
What you’ll do
- Contribute creative ideas and actionable feedback to help evolve the product, improve workflows, and solve real challenges faced by both clients and internal teams.
- Act as a bridge between Product, Engineering, Sales, and Client Success to ensure all teams have a clear, accurate understanding of product functionality and updates.
- Partner with the Product Manager to ensure smooth daily operations through effective testing, documentation, triage, and cross-team coordination.
- Review and triage bug reports in Linear, our project management tool, ensuring issues are clearly documented, prioritized, and communicated for resolution.
- Partner with Client Success to research and debug complex client issues, clarify expected product behavior, and document workflows or edge cases.
- Validate new features and fixes against acceptance criteria before release, ensuring smooth delivery to internal teams and clients.
- Create and maintain detailed internal documentation explaining how features function, how to troubleshoot issues, and where edge cases may occur.
- Collaborate cross-departmentally with Product, Engineering, Sales, and Client Success to align on how the product works, identify shared client needs, and improve internal understanding.
- Draft and distribute clear product communications, release notes, and internal updates to keep teams informed and consistent.
- Support Client Success with tools, documentation, and training materials to help them provide more accurate and efficient client support.
- Conduct research to support feature improvement, usability enhancements, and better alignment between product functionality and client experience.
- Engage in direct client interaction, both verbal and written, to gather feedback and help diagnose issues to support product development and iteration for quality assurance.
- Support the Product Manager in miscellaneous responsibilities to support all of our teams that may be needed from time to time for product support.
Who you are
- Tech Savvy: You pick up new tools and systems quickly and enjoy learning the technical side of how things work.
- A Creative Problem Solver: You’re analytical, resourceful, and thrive on untangling complex product or workflow puzzles.
- A Master Multitasker: You can manage multiple issue cards, priorities, and communication threads without losing focus or clarity.
- Detail-Oriented: You catch the small things that make a big difference. You double-check your work, stay on top of the details, and take pride in producing accurate, thorough, and polished results.
- Super Teachable and Flexible: You adapt quickly to change and welcome feedback as a path to better results.
- A Great Communicator: You excel at turning complex information into clear, digestible explanations for different audiences.
- Always Putting Customers First: You understand that clarity, accuracy, and follow-through directly impact the client experience, even when your work is behind the scenes.
- Value-Oriented: You’re guided by a commitment to delivering meaningful value. You believe every product decision should strengthen the value our product delivers to users.
Requirements
- Formal Education: Bachelor’s degree in Business, Information Systems, Communications, or related field, or equivalent experience.
- Years of Experience: 2+ years of experience in a product, project, or operations support role within a SaaS or tech environment.
- Communication: Strong communication skills with the ability to translate complex technical details into clear explanations.
- Project Management: Proficient with project management and documentation tools.
- Prioritization: Excellent organizational skills with the ability to manage multiple priorities and maintain attention to detail.
- Customer Relations: Customer-focused and driven to improve clarity, communication, and overall product experience.
- Problem Solving: Analytical and resourceful, with proven problem-solving and troubleshooting abilities.
- Testing: Comfortable testing new product features and validating functionality against requirements.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Flex Spending Account
- Life Insurance
- 401k (2026)
- Paid Holidays
- Paid Time Off (vacation/sick)
- Hybrid Work from Home Schedule (after initial 30 days)
This is a full-time position. Dealr, Inc. provides a 3-2 hybrid work model in which employees are given the opportunity to work from their dedicated home workspace for two days per week on Tuesdays and Fridays after the first month of in-office training. The typical work schedule will be from 8:00 am - 5:00 pm on weekdays with additional hours as necessary. This salaried position requires at least 40 hours per week and may require on-call time for infrequent issues.
Job Type: Full-time
Pay: $75,000.00 - $90,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
