Financial Data and Reporting Ops Analyst

Bank of America • Full-time • Jacksonville, Florida, United States • $63.74k - $97.17k / year • 6d ago

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for handling moderately complex operations processes related to credit disputes, escalations and tax reporting. Key responsibilities include analysis, research, reconciliation, reporting data validation and resolution of issues and identified customer requests which may carry high levels of risk within enterprise risk categories. Job expectations include handling moderately complex transaction processing, reconciliation, and resolution of research requests to clients, consumer reporting agencies or taxing authorities, consulting with management for support.

This job is responsible for the analysis and resolution of tax operations processes and issues that require coordination of multiple stakeholders.
Key Responsibilities:

Perform US IRW Tax Withholding and Reporting function
Service tax related client inquiries and escalations particularly for the Prime Brokerage business
Liaise with associates at all levels across global locations
Participate in ad hoc projects for new processes, regulatory & industry initiatives
Compile metrics and quality assurance results with a high degree of focus on regulatory controls
Adhere to defined procedures and regulatory requirements

Responsibilities:

Performs moderately complex activities supporting credit disputes, escalations, and tax reporting while following established written procedures and guidelines and ensuring accurate and timely delivery
Researches and resolves moderately complex financial data requests or exceptions based on analysis of assembled data in an accurate and timely manner
Performs routine analytics, report creation, and exception processing
Identifies risk and opportunities for process improvement based on an understanding the work impacts other operational units and escalates risk concerns, as appropriate
Provides quality service and support for internal business partners and external clients

Required Skills:

Proficient in Microsoft applications, in particular, Excel
Strong reconciliation and problem solving skills
Ability to multitask and work independently in a fast paced environment
Excellent people management skills
Strong organizational, analytical problem-solving skills
Excellent written and verbal communication skills
College degree or comparable work experience

Desired Skills:

Chapter 3, 4, 61 and 1099/1042s knowledge
Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
Excels in working among diverse viewpoints to determine the best path forward
A continuous learner
Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

Skills: